Assistant Manager

Y TCM PTE. LTD.

Job Responsibilities

· Oversee outlets sales and operation

· Lead the Outlet Team in achieving Outlet Sales Target

· Achieve Personal Sales Target

· Support the sales team and ensure that they can meet team's performance KPI

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Able to train, mentor and coach outlet staff to develop and maximize their performance

· Handle customer enquiries

· Provide professional consultation and advice customers on suitable beauty products and treatments

· Ensure good customer experience and service standard

· Proven sales records in beauty industry

· Can do and positive attitude

· Strong leadership skill

· At least 3-5 years of working experience in beauty or Spa industry is required for this position. Eg: Sales Manager/Spa Manager/Beauty Outlet Manager