Restaurant Supervisor

Location: Suntec City / Jewel

Job Summary

You will deliver high-quality service by welcoming customers warmly, taking and serving food orders per SOPs, maintaining clean and stocked workstations, clearing tables, and resolving customer issues efficiently.

Responsibilities

• Greet customers warmly to create a welcoming dining atmosphere
• Take food orders accurately following standard operating procedures (SOPs)
• Serve food and beverages promptly according to SOPs
• Stock and prepare all workstations to ensure operational readiness
• Clear soiled dishes from stations efficiently to maintain workflow
• Prepare and turnover tables quickly for the next customer
• Resolve customer issues and queries promptly to ensure satisfaction
• Maintain high standards of sanitation and cleanliness in the workplace
• Collaborate with team members to support smooth restaurant operations
• Perform any other duties assigned to support service quality

Required competencies and certifications

• Fluency in both oral and written English and Mandarin to communicate effectively with customers and team
• Ability to handle dishes containing alcohol and pork safely and respectfully
• Strong interpersonal skills to engage guests and provide excellent service
• Positive attitude and teamwork skills to work effectively in a fast-paced environment
• Ability to understand and speak Chinese to assist in communication

Other Information

Benefits

• Training provided
• Uniforms provided
• Meals provided
• Staff discount