Sales & Marketing Officer

Job

· Handle incoming enquiries and incoming calls.

· Generate quotations and sales order conversion.

· Follow-up through the quotations and closing deals.

· Communicate with others involved in the process (operations and billing staff) to ensure customer needs are met.

· Maintain customer confidentiality.

· To cold-call actively and promote our testing services to the relevant industries.

· To follow-up on enquiries and convert them into business opportunities.

· To meet sales target set by the department.

· To conduct marketing & sales activities for respective department.

· Follow all company procedures and protocols.

· Other duties as assigned in support of company objectives.

· Can work independently as well as in a team.

· Strong data entry skills and interest in learning new applications.

· High attention to detail and a sense of urgency.

· Ability to perform repetitive tasks, multitask in a fast-paced environment.

· Customer service is focused on and capable of effectively resolving complaints.

· Knowledge of SAP S/4 Hana and experience in similar roles is an asset.

· Strong command in English & Mandarin to effectively communicate with Mandarin-speaking clients.

· At least 1-2 years’ experience in customer service/ sales/ marketing.