YR23 - Customer Service Executive |Childcare|Punggol|Up To 3.8K

THE SUPREME HR ADVISORY PTE. LTD.

Location: Punggol

Salary: $3000 - $3800 (Depends on experience)

Working days and timing: Mon - Fri, 9am - 6.30pm

Operations

* Increase enrolment through engagement of customers.

* Handle and ensure smooth fee collection.

* Answer all calls in a courteous manner, route calls, take messages and provide information to customers.

* Greet all visitors and ensure that all security procedures are upheld.

* Prepare and submit reports.

* Ensure safety and health of children at all times.

* Maintain a good administrative system for the centre, ensure all data, records and reports are updated and compiled timely.

* Responsible for registration and maintaining the waiting list as well as assisting the in the daily operations of the Centre.

Administration

* Ensures the centre administration functions smoothly.

* Coordinate and distribute Centre correspondence.

* Maintain appearance of reception and office and common areas.

* Update and maintain centre files in an orderly manner in accordance with regulations and guidelines.

* Coordinate and ensure office equipment is in working order.

* Liaise with suppliers to ensure timely delivery of goods and services.

* Handle claims for petty cash accounts.

Communications

* Interface with parents on enrolment matters, school fee collections and operation enquiries.

* Maintain positive relationships with parents, children and co-workers.

Personal Development

* Attend training workshops, conferences in order to maintain and improve professional competence.

* Childcare customer service/admin experiences

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SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279