Global Process Delivery Analyst I

Position Type

Full Time

Career area

Human Resources

Location

30 Pasir Panjang Rd #10-31/32, South, Singapore, South East 117440, Singapore

Job ID

R-86915

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?

WHO YOU’LL WORK WITH

This role reports to the Global Process Delivery Senior Supervisor and collaborates with cross-regional teams to deliver Total Rewards operations while identifying opportunities to streamline processes and improve efficiency. The role also partners with both company-appointed and local vendors to ensure effective and efficient operational delivery.

WHO WE ARE LOOKING FOR

This role is part of the Global Process Delivery team, supporting high-volume HR operations within a multinational organization. The position is responsible for ensuring data accuracy, operational efficiency, and compliance across global HR processes, while applying strong critical-thinking skills to navigate complex and ambiguous situations.

This position requires the ability to manage a substantial workload in a fast-paced environment, maintain a high level of attention to detail, and demonstrate a strong commitment to supporting employees globally.

Bachelor's degree in a relevant field, or an equivalent combination of education and experience in HR, Operations, or Organizational Management.

Experience with Workday, specifically within the Core HR area, and ServiceNow is preferred.

Experience in HR Total Rewards is preferred.

Strong adaptability and flexibility, with the ability to balance competing priorities and multitask across multiple platforms and systems.

High fluency in English to effectively support stakeholders across different geographies.

Excellent interpersonal and communication skills, with the ability to communicate complex concepts to stakeholders at all levels.

WHAT YOU’LL WORK ON

In this role, you will manage and prioritize requests from employees, managers, and HR partners through ServiceNow while delivering Total Rewards operations, including leave administration and compensation audits. You will also support system updates, mass data uploads, benefits administration, and drive process improvements to enhance team efficiency and service delivery.

Key Responsibilities

Administer leave of absence requests in Workday and various time management systems.

Administer employee benefits, including health, insurance, retirement, meal, and wellness programs.

Ensure compliance with labor laws and internal policies related to compensation and benefits.

Support quarterly, bi-annual, and annual compensation cycles.

Manage vendor relationships and oversee benefits providers and payroll interfaces.

Conduct regular Total Rewards audits of HR data to ensure accuracy, compliance, and data integrity.

Initiate and participate in process improvement initiatives to enhance team efficiency and effectiveness.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

What You Can Expect

OUR HIRING GAME PLAN

01 Apply

Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.

02 Meet a Recruiter or Take an Assessment

If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.

03 Interview

Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.