Project & Operations Executive to Director

Company Overview

The client is launching a new digital sports and entertainment venue and seeks a Project & Operations Executive to support its opening and ongoing operations with strong coordination and project management skills.

Job Summary

You will work closely with the Director to coordinate pre-opening and operational activities, ensuring timely completion of tasks and smooth business operations in a dynamic digital sports and entertainment environment.

Responsibilities

• Coordinate pre-opening and operational activities to support the Director in launching and running the venue
• Maintain and update project timelines, opening checklists, and task trackers to ensure deadlines are met
• Follow up with contractors, equipment suppliers, vendors, and service providers to resolve outstanding matters
• Coordinate renovation, equipment installation, IT systems setup, licensing, and inspections to support venue readiness
• Assist with staff recruitment, onboarding, training schedules, and manpower planning to ensure adequate staffing
• Prepare detailed meeting notes and track action items, following up with relevant parties for completion
• Liaise effectively with internal teams, landlords, business partners, and external stakeholders to facilitate operations
• Manage the Director’s schedule, appointments, reminders, emails, and WhatsApp communications as needed
• Prepare documents, reports, presentations, and operational materials to support business functions
• Support marketing efforts by coordinating social media posting and basic content management
• Capture simple photos and videos for social media to enhance online presence when required
• Identify project delays or unresolved issues and promptly escalate them to the Director for resolution
• Handle confidential business information with professionalism and discretion
• Perform additional project, operational, and executive support duties as assigned

Preferred competencies and qualifications

• Diploma or Degree in Business Administration, Operations, Project Management, Marketing, or related fields
• 1–3 years of experience in operations, project coordination, executive support, or similar roles
• Experience in retail, entertainment, attractions, hospitality, events, or venue opening environments
• Experience managing social media platforms such as Instagram, Facebook, TikTok, or Xiaohongshu
• Proficiency in spoken and written English
• Strong follow-up, coordination, and problem-solving skills demonstrated through managing multiple tasks and deadlines
• Highly organised with the ability to manage competing priorities independently
• Confident communicator with suppliers, contractors, and team members
• Comfortable using Microsoft Office, Google Workspace, Canva, and task-tracking tools
• Willingness to work flexible hours during the opening period as required
• Responsible, trustworthy, and detail-oriented

Other Information

• Candidates should submit an updated resume, current and expected salary, earliest available start date, and examples of social media content or accounts managed, if applicable.