Clinic Executive (Up to $3500/ 5.5 days office hours) #HGN

Job Description

• Oversee and support frontline operations, including patient registration, appointment scheduling, referral coordination, and cashiering duties when required.
• Attend to walk-in patients, phone enquiries, and emails in a timely and professional manner, ensuring high standards of patient service.
• Provide guidance and support to Clinic Assistants to ensure smooth daily clinic operations.
• Perform chaperone duties and assist in explaining medical procedures to patients when necessary.
• Support doctors in language translation when required to facilitate effective communication with patients.
• Ensure accurate and well-organised patient records in compliance with clinic and regulatory requirements.
• Monitor and manage drug inventory, including stock checks, ordering coordination, and ensuring proper storage and documentation.
• Ensure proper maintenance of clinic facilities to maintain cleanliness, safety, and a professional image.
• Ensure compliance with patient confidentiality, data protection regulations, and clinic policies.
• Perform phlebotomy duties when required and when appropriately trained.
• Ensure adherence to Standard Operating Procedures (SOPs) and conduct routine operational checks and audits within the clinic.
• Support clinic management in daily operational matters, including collating, analysing, and compiling patient management indicators and operational reports for management review.
• Assist in coordinating staff schedules and coverage when required to ensure adequate manpower.
• Support process improvement initiatives to enhance clinic workflow and patient experience.
• Assist with operational coverage at other facilities when required.

Requirements:

• No experience required, training is provided

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Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

Recruiter's ref code: #HGN

We regret to inform that only suitable candidates will be shortlisted for an interview.