COURT MONITOR

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Summary

The Court Monitor is responsible for supporting the accurate recording and monitoring of court proceedings through digital audio recording systems. This role plays a critical part in maintaining the integrity of official court records by conducting equipment testing, monitoring live hearings, creating and maintaining hearing logs, and ensuring audio recordings are properly archived. The incumbent will work closely with court personnel and internal teams to provide technical and operational support, helping to ensure the smooth and uninterrupted delivery of court reporting services.

Job Responsibilities

• Conduct microphone and audio equipment testing prior to hearings to ensure recording systems are functioning effectively.
• Monitor live court proceedings and accurately record key hearing events within designated logging systems.
• Create, maintain, and edit hearing logs ("logsheets") to provide an accurate record of proceedings.
• Prepare, review, and archive audio recordings in accordance with established operational procedures.
• Generate and submit daily, weekly, and ad-hoc operational reports as required.
• Liaise with court staff, judicial officers, and internal stakeholders regarding hearing schedules and recording activities.
• Provide first-level technical support for courtroom hearing setups, recording servers, and associated audio recording systems, escalating technical issues when necessary.
• Troubleshoot basic recording system, hardware, and connectivity issues to minimize disruptions to hearings.
• Conduct Sunday microphone testing activities independently, ensuring all assigned courtrooms are fully operational for upcoming hearings.
• Support private logging assignments, including working beyond standard business hours (after 6:00 PM) when operationally required, particularly for Supreme Court and private logging matters.
• Ensure confidentiality, security, and proper handling of court recordings and hearing-related information at all times.
• Adhere to court, client, and Epiq operational procedures, quality standards, and service level requirements.

Experience & Requirements

• Diploma, Higher NITEC, or equivalent qualification preferred.
• 1+ years of experience in audio recording, courtroom operations, transcription support, technical support, AV operations, or a related environment.
• Strong attention to detail with the ability to capture and maintain accurate hearing logs.
• Basic understanding of audio recording systems, microphones, and AV equipment.
• Ability to troubleshoot simple technical issues and follow established escalation procedures.
• Proficient in Microsoft Office applications, particularly Word and Excel.
• Strong verbal and written communication skills with the ability to interact professionally with court personnel and stakeholders.
• Ability to work independently and remain focused during lengthy court proceedings.
• Comfortable handling confidential and sensitive information with discretion.
• Willingness to work flexible hours, including Sundays, overtime, and after-hours assignments when operationally required.
• Prior experience in legal services, court reporting, digital recording, or transcription environments will be an advantage.

About Epiq

Epiq is a global leader in legal and compliance services, providing court reporting, hearing services, transcription, eDiscovery, and business process solutions to law firms, corporations, and government agencies worldwide.

Your specific salary will be determined based on several factors:

• Location-based market rate for the role
• Your abilities in relation to the job specification
• Performance during screening and interview
• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click Here To Learn About Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships
• Nurture long-term relationships
• Remove collaboration barriers
• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in
• Align communication with organizational goals
• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities
• Make informed decisions
• Align team goals with boarder strategy
• Empower teams to manage their own goals
• Translate vision into clear priorities
• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency
• Use clear documentation and expectations
• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.