SAP SuccessFactors IT Analyst

This role will support Digital Solution Delivery Manager to support existing HR IT solutions and drive and execute digital initiatives for support functions on time, on budget to meet business requirements. This role will support Digital Solution Delivery Manager to support existing HR IT solutions and drive and execute digital initiatives for support functions on time, on budget to meet business requirements.

Job Responsibilities

Responsible for technology leadership, and governance over existing HR IT solutions within Singapore, Malaysia and Brunei.

Responsible for driving digital initiative implementation for HR IT functions.

Gather business requirements, influence technology adoptions with stakeholders

Document functional / configuration specifications

Ensure solution quality, company policies, project methodologies are met. Support users in delivery of enhancements and bug fixes, managing service requests and ensuring SLAs are met, troubleshooting of technical issues, etc.

Work closely with stakeholders, vendors to ensure successful provision of support and maintenance in accordance with the SLA

Maintain HR solution interfaces

Perform necessary training with users if required

Experience supporting various HR solutions

Experience with SuccessFactors with various modules

Successful experience of driving projects in HR functions

Successful experience of driving projects in other functions will be an advantage

Sound knowledge in HR processes

Experience in fast-moving consumer goods or similar industries will be an advantage

Good communication to articulate business requirements and deliver digital solution initiatives

PMP certification is an advantage

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