Claims Executive

Claims Executive – Staff Claims Administration

Reports To: Project Manager

Employment: Full-time employee of VionData Partners – deployed on-site at Client

Contract Assignment:  Up to 4 years (2-year firm + 2-year option)

Role Overview

The Claims Executive manages staff claims administration, post-payment verification, and claims-related queries for the Client.

Key Responsibilities

Claims Processing:

• Process staff claims through Workday (~7,100+ per year)

• Conduct 20% post-payment verification of claims

• Cancel "Paid Expense Reports" as needed

• Check and follow up on pending claims

• Check incorrect GST application on claims

Query Management:

• Advise officers on staff claims matters (~520 cases per year)

• Attend and follow up with hospitals on unpaid bills (~33 cases per year)

• Handle claims-related queries from staff (3 working days response)

• Follow up on overpayment recovery and insufficient documents

Compliance:

• Ensure compliance with government/NParks policies and standards

• Stay updated on regulatory changes affecting claims

• Maintain maker-checker segregation of duties

Annual Workload:

• Claims processing: ~7,100+ per year

• Post-payment verification: ~1,420 per year

• Claims queries: ~520 per year

• Hospital follow-ups: ~33 per year

Requirements

Experience:

• Minimum 2 year of relevant experience in Claims or Finance

• Singapore public sector experience preferred

• Familiarity with Workday is mandatory

• Experience with other claims/payroll systems (e.g., Times HR) is an advantage

Qualifications:

• Diploma or Degree in Finance, Accounting, Business, or related field

Skills:

• Proficiency in Workday claims module

• Understanding of GST application on claims

• Strong attention to detail and accuracy

• Good communication and interpersonal skills

• Ability to handle high-volume workload

• Meticulous with ability to maintain confidentiality

Other Requirements:

• Available for on-site work atClient premises

• Flexible for overtime during peak periods

Compensation Package - Monthly Basic Salary

Amount (SGD) $4600 – $8600