Network Engineer
DOCYBER PTE. LTD.
Key Responsibilities
Network Design & Implementation
- Implement and support LAN, WAN, WLAN, and cloud networking solutions
- Configure and maintain routers, switches, firewalls, load balancers, and related network devices
- Implement network segmentation including VLANs, subnets, and VPN solutions
- Support SD-WAN and hybrid cloud networking deployments where applicable
- Develop and maintain network architecture diagrams and technical documentation
Network Operations & Maintenance
- Monitor network performance, availability, and utilisation
- Perform routine maintenance, firmware upgrades, and patch management
- Manage IP addressing services including DHCP, DNS, and IPAM
- Ensure redundancy and failover mechanisms are operational
- Maintain backup configurations and recovery procedures
Security & Compliance
- Configure and manage firewalls, IDS/IPS, and network access controls
- Implement secure remote access solutions including VPN and Zero Trust access models
- Conduct vulnerability assessments and support remediation activities
- Ensure compliance with organisational security policies and regulatory requirements
- Monitor security logs and investigate network-related security incidents
Troubleshooting & Support
- Diagnose and resolve network connectivity and performance issues
- Provide support for network-related incidents and service requests
- Conduct root cause analysis (RCA) and recommend preventive improvements
- Collaborate with infrastructure, application, and cybersecurity teams
Network Optimisation
- Analyse network performance metrics and recommend improvements
- Optimise bandwidth usage and Quality of Service (QoS) policies
- Support network upgrades, expansion projects, and capacity planning
- Contribute to continuous improvement initiatives
Documentation & Reporting
- Maintain up-to-date network diagrams, inventories, and operational documentation
- Document configurations, procedures, and implemented changes
- Prepare periodic performance, incident, and compliance reports
- Update operational runbooks and knowledge base articles
Requirements
Education & Certifications
- Diploma or Degree in Information Technology, Computer Engineering, Network, Engineering, or related field
- Relevant certifications such as CCNA, CCNP, PCNSA, NSE, or equivalent will be advantageous
Technical Skills & Experience
- Minimum 2–5 years of experience in network engineering or infrastructure support
- Hands-on experience with networking technologies and protocols including TCP/IP, routing, switching, VPN, and VLANs
- Experience with enterprise network and security devices such as Cisco, Palo Alto, Check Point, or equivalent
- Familiarity with network monitoring and management tools such as SolarWinds or eG Enterprise
- Knowledge of firewall administration, IDS/IPS, SIEM, and cybersecurity best practices
- Exposure to cloud and virtualisation platforms such as VMware and Nutanix is an advantage
- Strong troubleshooting, analytical, and problem-solving skills
Soft Skills
- Good communication and interpersonal skills
- Ability to work independently and collaboratively in a team environment