Operational Risk Manager (Financial Services)

Job Details

• Contract Duration: 12 Months

• Location: Raffles Place

• Working Days & Hours: Mon - Fri, 9am to 6pm

About the Job

• A working member of Regulatory Compliance (RC)’s working group to assist in implementing AI solutions for the benefit of RC and the Business Units (BUs). Further, to support in any other adhoc tasks as required.

Key responsibilities include

• Coordinate and arrange various business meetings and discussion sessions with internal and external stakeholders for the project.

• Liaise with other RC staff for requirement gathering and finalizing business requirements.

• Assist in planning and performing user acceptance testing (UAT) for the various AI Use Cases, including preparation of test cases and proper documentation of test results.

• Support business users in process change management with implementation of the AI solution.

• Assist in preparation and review of relevant documentation for the project.

• Assist in proper maintenance of key artefacts and documents for the project.

• Assist in tracking of project activities/milestones, budget, risk issues and ensure any potential delay, budget overrun and risk issues are flagged out for attention.

• Where needed, assist in any post-implementation data preparation for the data migration exercise for the project.

• Assist on any other ad-hoc tasks and activities, where requested.

• Takes accountability in considering business and regulatory compliance risk and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risks and better safeguard the company.

• Highlights any potential concerns/ risks and proactively shares best risk management practices.

Requirements

• 6 to 8 years of working experience is preferred, preferably either in insurance/ financial industry, big 4 accounting firms, or both.

• Project management skills are preferred, including, but not limited to, system/ UAT testing, quality assurance, management of stakeholders, tracking of project milestones, etc.

• Pro-active and fast learner.

• Meticulous, responsible, good communication and writing skills with ability to prepare flowcharts.

• Team player and able to work under pressure to meet tight deadlines.

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