System Analyst

PERSOL

Job Description & Requirements

Monitor and operate IBM i (AS400) systems to ensure optimal performance and availability
Execute, monitor, and troubleshoot batch jobs and automated schedules using scheduling tools
Ensure jobs run within defined SLAs and escalate issues promptly when deviations occur
Perform daily operational tasks such as system checks, backups verification, and job restarts
Respond to system alerts, incidents, and operational issues according to SOPs Coordinate with application, infrastructure, and support teams during incidents or maintenance activities
Maintain and update operational documentation, run books, and shift handover reports
Support planned system maintenance, upgrades, and disaster recovery activities Follow security, compliance, and change management procedures Provide shift coverage as required (including nights, weekends, or holidays, if applicable)

Requirements:

Basic understanding of batch processing, job dependencies, and scheduling calendars
Working knowledge of IBM i / AS400 environment (job queues, subsystems, basic commands)
Experience with job scheduling tools (e.g., Rocket-Zena, Control-M, CA Workload Automation or similar)
Familiarity with incident management and escalation procedures
Good troubleshooting and problem-solving skills
Ability to follow procedures accurately with strong attention to detail
Willingness to work under 24/7 shifts and handle time-critical operations