Logistics Supervisor

About Sanofi Tuas

At Sanofi Tuas, we are committed to chasing the miracles of science to improve people's lives. Our Singapore manufacturing site is a key node in Sanofi's global supply chain, delivering life-changing medicines to patients worldwide. We are looking for a dynamic and driven Logistics Supervisor to join our Warehouse & Logistics team and contribute to our mission of operational excellence.

Role Summary

The Logistics Supervisor is responsible for overseeing the end-to-end daily warehouse and logistics operations at the Sanofi Tuas site. This role requires a hands-on leader who can manage a team, coordinate with internal and external stakeholders, and drive continuous improvement initiatives in alignment with Sanofi's operational standards, GMP requirements, and HSE protocols.

Key Responsibilities

Operational Management

• Oversee and manage daily warehouse operations including inbound, manufacturing top-up, and outbound activities
• Ensure all warehouse activities are executed in compliance with GMP, HSE, and Sanofi operational standards
• Maintain the highest levels of tidiness, cleanliness, and organization across all warehouse work areas using the 5S methodology
• Ensure all warehouse equipment is maintained in good working condition and coordinate preventive maintenance as required

Team Leadership & Development

• Lead, coach, and develop warehouse team members to maintain high performance and operational readiness
• Provide structured guidance and training to support skill development and optimize individual and team performance
• Ensure all tasks are completed on time and in accordance with operational standards and SOPs
• Foster a culture of accountability, safety, and continuous improvement within the team

Stakeholder Coordination

• Coordinate on-site operations with external parties including vendors and 3PL providers
• Collaborate effectively with internal departments including Manufacturing, QA/QC, HSE, Engineering, and IT to ensure smooth operational flow
• Serve as the primary point of contact for all operational floor issues and escalations

Production Order Management

• Work closely with Manufacturing and Quality teams on daily Production Processing Order (PRO) management, including order processing, picking, packing, and delivery to the manufacturing floor
• Ensure timely and accurate fulfillment of production orders to support uninterrupted manufacturing operations

3PL Management

• Manage day-to-day operations with the 3PL provider, including material top-up from the bulk warehouse and return trips
• Monitor 3PL performance against agreed KPIs and SLAs; proactively resolve operational issues in a timely manner
• Process defect material applications and ensure timely closure of outstanding cases

Performance Analysis & Continuous Improvement

• Analyze operational data and reports to identify bottlenecks, inefficiencies, and improvement opportunities
• Recommend and implement initiatives to improve throughput, delivery performance, and operational efficiency
• Drive a culture of continuous improvement aligned with Sanofi's Lean and operational excellence principles

Compliance & Reporting

• Prepare and manage operational reports including Deviations, Non-Compliance Reports, HSE Incident Reports, Change Controls, Risk Assessments (RA), and Impact Assessments (IA)
• Develop, review, and implement Standard Operating Procedures (SOPs) to ensure consistent and compliant operations
• Ensure adherence to all regulatory, GMP, and site safety requirements

Inbound & Outbound Shipment Management

• Arrange and coordinate inbound and outbound shipments, including preparation of shipping documents such as packing lists, invoices, and permits
• Liaise with shippers, consignees, and freight forwarders to ensure timely and accurate shipment movements
• Support shipping validation processes and assist in data collection and report preparation

Inventory Management

• Manage inventory accuracy through regular cycle counts and stock reconciliation
• Handle administrative tasks including inventory adjustments and scrapping in SAP
• Ensure inventory integrity and compliance with site storage requirements

Systems & Digital Tools

• Perform and maintain proficiency in SAP (HANA) and Extended Warehouse Management (EWM) transactions
• Act as backup Key User for SAP/EWM within the team
• Leverage digital tools and data analytics to support operational decision-making

Key Performance Indicators (KPIs)

• Achievement of operational SLAs and delivery performance targets
• Inventory accuracy and cycle count compliance
• 3PL performance metrics and issue resolution timeliness
• Team development, training completion, and engagement
• Continuous improvement initiatives implemented and sustained
• HSE compliance and incident-free operations

Requirements

Experience

• Minimum 3–5 years of experience in warehouse or logistics operations in a supervisory role with direct team leadership
• Experience in a pharmaceutical, biomedical, or GMP-regulated environment is highly advantageous
• Proven track record in managing 3PL relationships and warehouse operations

Education

• Minimum Diploma, preferably in Logistics, Warehouse Management, Supply Chain Management, Engineering, or a related field

Skills & Competencies

• Strong leadership and people management skills with the ability to motivate and develop a team
• Excellent verbal and written communication skills in English (mandatory); proficiency in Mandarin is an advantage for effective communication with Mandarin-speaking stakeholders
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Familiarity with Warehouse Management Systems (WMS) and SAP HANA/EWM is a strong advantage
• Strong analytical and problem-solving abilities with a data-driven mindset
• Demonstrated ability to independently lead an on-site operational team and engage with diverse internal and external stakeholders
• Proactive, hands-on, and a collaborative team player with a strong sense of ownership
• Committed to a continuous improvement mindset and operational excellence

Why Join Sanofi Tuas?

At Sanofi, we believe in Aim Higher, Act for Patients, Be Bold, and Lead Together. We offer:

• A dynamic and inclusive work environment
• Opportunities for career growth and development
• A purpose-driven culture focused on improving patients' lives
• Competitive compensation and benefits