Customer Service Associate - Learning Centre (Up to $3,500) #NJN

RECRUIT EXPRESS PTE LTD

Salary: $2,800 – 3,500/month

Shift Allowance (3+2): $200 shift allowance per month

• Weekdays: 1pm – 10pm (8hrs excl. break)

• Weekends: 8:30am – 6:30pm (9hrs excl. break)

Ability to deliver professional and high-quality service experience in a customer-facing role
Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction
Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction
Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.