ServiceNow developer
HEXAGON CONSULTING PTE. LTD.
Responsibilities
- Design, develop, and implement solutions on the ServiceNow platform
- Collaborate with stakeholders to gather and translate business requirements into technical solutions
- Configure and customize ServiceNow applications, workflows, forms, and scripts
- Develop and maintain platform components, including tables, business rules, client scripts, UI policies, and integrations
- Support end-to-end ServiceNow implementation activities, including configuration, testing, and deployment
- Participate in user acceptance testing (UAT) and support data migration activities
- Develop reports and dashboards to monitor performance and KPIs
- Integrate ServiceNow ITOM modules with enterprise systems to ensure seamless data flow
- Provide technical support and troubleshoot platform-related issues
- Ensure adherence to best practices, governance, and audit requirements
Qualifications
- 4+ years of experience with the ServiceNow platform
Required Skills
- Strong hands-on experience in ITOM (Discovery, Service Mapping, Event Management)
- Proven experience in ServiceNow configuration, customization, and development
- Proficiency in workflows, scripting (JavaScript), and platform components (business rules, client scripts, ACLs, etc.)
- Experience in enterprise or large-scale ServiceNow implementations
- Exposure to ITSM or CSM modules is advantageous
