Dental assistant cum receptionist

Singaporean /PR ONLY

仅限新加坡公民或永久居民申请

MUST be able to speak Chinese due to operational requirements.

因工作需要，必须具备良好的中文沟通能力。

Clinical Assistance

临床助理职责

• Assist the dentist in chairside procedures and dental treatments.

• 协助牙医进行椅旁治疗及各项牙科诊疗工作。

• Prepare and maintain dental instruments, materials, and equipment according to MOH and clinic protocols.

• 按照卫生部（MOH）及诊所标准操作程序（SOP）准备、消毒及维护牙科器械、材料和设备。

• Prepare patients for treatment and ensure comfort during procedures.

• 协助患者做好治疗前准备，并确保治疗过程中的舒适与安全。

• Mix and prepare dental materials when required.

• 根据需要调配及准备牙科材料。

• Assist in taking dental radiographs.

• 协助拍摄牙科X光片。

Patient Interaction

病人服务

• Greet patients and ensure a smooth check-in and check-out process.

• 接待患者，并确保报到及离诊流程顺畅。

• Educate and advise patients on oral hygiene, post-operative instructions, and clinic services.

• 向患者讲解口腔卫生知识、术后护理指导及诊所服务。

• Handle treatment discussions and provide basic explanations of procedures and costs.

• 协助与患者沟通治疗方案，并说明基本治疗流程及费用。

• Maintain patient confidentiality and service standards at all times.

• 严格遵守患者资料保密原则，并维持优质服务标准。

Reception & Communication

前台接待与沟通

• Answer phone calls and respond to WhatsApp or online enquiries.

• 接听电话，并回复 WhatsApp 及线上咨询。

• Schedule and manage patient appointments.

• 安排及管理患者预约。

• Coordinate with patients for follow-ups and recalls.

• 联络患者安排复诊及定期检查。

• Manage daily scheduling and appointment coordination.

• 负责每日诊疗时间表及预约协调工作。

Administrative & Inventory

行政与库存管理

• Maintain clinic inventory and perform stock checks.

• 管理诊所库存并定期进行盘点。

• Order supplies when needed.

• 根据需要订购医疗用品及耗材。

• Maintain accurate patient records and assist with data entry.

• 准确维护患者病历，并协助资料输入。

• Comply with regulatory and MOH guidelines for clinical documentation.

• 遵守卫生部（MOH）及相关法规对临床文件记录的要求。

• Assist in billing and payment collection.

• 协助收费及收款工作。

• Issue receipts and invoices.

• 开具收据及发票。

General Housekeeping & Compliance

诊所清洁与规范

• Maintain cleanliness of clinical and reception areas.

• 保持诊疗区及前台区域整洁卫生。

• Adhere to clinic SOPs and infection control protocols.

• 遵守诊所标准操作程序（SOP）及感染控制规范。

• Assist in daily clinic opening and closing routines.

• 协助完成诊所每日开诊及闭诊工作。

Additional Duties

其他职责

• Support marketing or community outreach events (e.g., flyers, dental talks).

• 协助市场推广或社区活动（如派发宣传单张、举办口腔健康讲座等）。

• Participate in training sessions, team meetings, and performance reviews.

• 参与培训课程、团队会议及绩效评估。

• Any other duties assigned by the clinic manager or dentist.

• 完成诊所经理或牙医所安排的其他相关工作。