BILLING SUPERVISOR

Company Overview

At Shinya Izakaya, we offer a cozy setting to enjoy authentic Japanese dishes like sushi, sashimi, and sizzling skewers. With fresh ingredients and bold flavors, we bring the true essence of izakaya dining to your table.

Job Summary

Lead a billing team to ensure accurate, efficient billing operations. Oversee billing processes, resolve payment issues, and maintain compliance to support client satisfaction and operational continuity.

Responsibilities

• Lead and manage a team of billing specialists to deliver accurate and timely billing operations
• Review and approve billing reports and invoices to ensure accuracy before client delivery
• Develop and implement billing procedures that improve efficiency and ensure regulatory compliance
• Resolve billing and payment issues promptly to maintain client satisfaction and operational continuity
• Maintain comprehensive and accurate records of all billing activities and transactions
• Communicate clearly with clients, stakeholders, and internal departments to address and resolve billing concerns

Preferred competencies and qualifications

• Experience working in a fast-paced, high-volume billing environment
• Experience collaborating with clients and stakeholders across organizational levels
• Bachelor's degree in finance, accounting, or a related field
• Minimum of 3 years of experience in billing or related functions
• Proficiency in Microsoft Office and billing software
• Demonstrated organizational and leadership abilities through team management
• Effective communication and interpersonal skills applied in client and team interactions
• Detail-oriented approach with analytical and problem-solving skills to ensure billing accuracy
• Ability to work independently and collaboratively within a team environment