DSP I&E NA Support

Purpose

To support the DSP commercial lead function for Reinvention Partner in market — contributing to offering model development, commercial structuring, pipeline tracking, and deal support across the Reinvention Partner portfolio.

Core Responsibilities

Value Narrative & Offering Commercial Models

• Support the articulation of the value case for Reinvention Partner offerings in market, applying SME knowledge to contribute to commercial structure development.
• Work with the market lead and offering leads to refine baseline offering models — providing analysis and input on commercial structures.
• Contribute pricing analysis and market data to support baseline model development and MU-level adjustments.
• Maintain and update offering model documentation to ensure accuracy and consistency across the portfolio.

Offering Speciality

• Build deep knowledge of one Reinvention Partner offering area, supporting the development of its commercial playbook under direction of the market lead.
• Serve as an informed resource on the commercial architecture of the assigned offering within the market.

Pipeline Oversight & Pivot Monitoring

• Maintain up-to-date pipeline data for Reinvention Partner in market — tracking deal size, commercial structure, stage and trajectory.
• Track and report on the proportion of deals shifting toward output, outcome and product-based approaches, flagging trends to the market lead.
• Support the market lead in identifying and addressing pipeline gaps, as directed.
• Contribute analysis to support problem-solving across multiple teams.

Performance & Metrics

• Support the tracking and reporting of key financial metrics — revenue, margin, CCI trend — for Reinvention Partner in market.
• Help prepare performance reports and monitor reinvention services impact on market trajectory.
• Develop working knowledge of financial shaping and pricing implications across the portfolio.

Deal Support

• Support the DSP market lead on significant Reinvention Partner opportunities, contributing commercial structuring input and pricing analysis.
• Assist in the delivery of commercial guidance and deal support across the pipeline.
• Help prepare and deliver training materials on Reinvention Partner playbooks to DSP teams in the market.

Cross-RP & Ecosystem Linkages

• Support the identification of where Reinvention Partner intersects with other RPs (SAP, Industry X, ecosystem partners) and contribute to commercial coherence efforts.

Expertise & Experience

Experience: Minimum 8–15 years of experience in commercial, pricing or go-to-market roles.

Depth: Recognised SME with deep knowledge in at least one RP offering area; acts in an advisory role in meetings.

Breadth: Knowledgeable about work performed by immediate team and collaborating teams.

Decision Making

Impact & Risk: Receives direction and feedback from supervisor on priorities on a weekly to bi-weekly basis. Mistakes may result in missing team deadlines and may be escalated to MD. Involved in risk mitigation decisions across multiple teams.

Authority: Responsible for decisions that apply across multiple teams; contributes to business area decisions.

Scope & Complexity

Problem Solving: Provides solutions to problems that apply across multiple teams.

Guidance cadence: Receives guidance bi-weekly to support work completion.

Span: Responsibilities extend across multiple teams' projects and work efforts.

People Management: If applicable: directly supervises up to 10 employees; indirectly supervises up to 55 employees.

Collaboration

Internal: Frequent engagement up to ML5. In meetings: provides project status updates and answers questions on own contribution. Limited exposure to ML4–ML2 (mostly observing, occasionally providing input).

External: Interacts with senior management clients. Supports project status updates and contributes on own area of expertise.

Key Contacts

• RP DSP Global Lead
• RP Leadership Team
• CCO Transformation
• Finance Leads
• Industry Leads
• Market Commercial Leads

Expertise & Experience

Experience: Minimum 8–15 years of experience in commercial, pricing or go-to-market roles.

Depth: Recognised SME with deep knowledge in at least one RP offering area; acts in an advisory role in meetings.

Breadth: Knowledgeable about work performed by immediate team and collaborating teams.

Decision Making

Impact & Risk: Receives direction and feedback from supervisor on priorities on a weekly to bi-weekly basis. Mistakes may result in missing team deadlines and may be escalated to MD. Involved in risk mitigation decisions across multiple teams.

Authority: Responsible for decisions that apply across multiple teams; contributes to business area decisions.

Scope & Complexity

Problem Solving: Provides solutions to problems that apply across multiple teams.

Guidance cadence: Receives guidance bi-weekly to support work completion.

Span: Responsibilities extend across multiple teams' projects and work efforts.

People Management: If applicable: directly supervises up to 10 employees; indirectly supervises up to 55 employees.

Collaboration

Internal: Frequent engagement up to ML5. In meetings: provides project status updates and answers questions on own contribution. Limited exposure to ML4–ML2 (mostly observing, occasionally providing input).

External: Interacts with senior management clients. Supports project status updates and contributes on own area of expertise.

Key Contacts

• RP DSP Global Lead
• RP Leadership Team
• CCO Transformation
• Finance Leads
• Industry Leads
• Market Commercial Leads