Senior Brand, Training & Client Communications Executive

Job Function

Marketing / Public Relations / Training / Client Communications

Industry

Other Business Services / Human Resources Services

Position Level

Senior Executive

Job Type

Full-Time, Permanent

Number of Vacancies

Job Location

Singapore, with periodic travel to China and within Southeast Asia depending on business and client requirements.

Salary Range

SGD 4,800 – SGD 6,500 per month

Fixed Monthly Salary, comprising Basic Salary plus Fixed Monthly Allowance where applicable, taking into account the bilingual, cross-border, training, and client-facing requirements of the role.

Working Hours

5-day work week, Monday to Friday, with occasional evening or weekend hours when required for training delivery, brand campaign launches, client meetings, or cross-border business engagements.

ACN International Pte. Ltd. is a Singapore-incorporated company providing consulting, training, corporate services, and workforce solutions. The company operates across two main business lines: corporate services for cross-border SME clients, and embedded workforce solutions supporting advanced manufacturing and related industries.

We are looking for a hands-on, bilingual Senior Brand, Training & Client Communications Executive to support the development and execution of ACN’s brand, training, marketing, and client communication functions.

This is a multi-functional execution role combining brand and marketing support, training programme coordination and delivery, bilingual client communications, and business documentation. The successful candidate will work closely with senior management, operations leads, training stakeholders, and client-facing teams to ensure that ACN’s brand materials, training content, rate cards, client communications, and service standards are delivered professionally and consistently.

The role is suitable for a candidate who is comfortable preparing bilingual English–Mandarin materials, coordinating training sessions, supporting marketing campaigns, working with cross-border client documents, and managing multiple deliverables in a corporate services and workforce solutions environment.

Prior experience supporting China–Singapore or regional client engagements will be advantageous.

Key Responsibilities

Brand & Marketing Support

Support the development and maintenance of brand assets, marketing collateral, business presentations, service brochures, rate cards, and client-facing materials for ACN’s business units.

Assist in maintaining consistent visual identity, tone of voice, formatting, and messaging across company materials, including workforce solutions, corporate services, training, and client communication documents.

Work with internal stakeholders to prepare marketing materials for business development, client presentations, training programmes, events, and digital communication channels.

Support content preparation for social media updates, corporate announcements, campaign materials, event recaps, and business development communications.

Training Programme Support & Delivery

Assist in the design, preparation, coordination, and delivery of structured training programmes for internal staff and external client engagements.

Support training areas such as onboarding, soft skills, client-facing service standards, workplace communication, corporate etiquette, and service quality.

Prepare training slides, handouts, facilitator notes, attendance records, feedback forms, and post-training summaries.

Deliver classroom, small-group, or briefing-style training sessions where required.

Work with senior stakeholders to help package training programmes into repeatable and billable service offerings.

Bilingual Client Communications

Support bilingual English–Mandarin communications with China-related and regional clients, including translation, adaptation, formatting, and preparation of business documents.

Assist in preparing client-facing materials such as proposals, service descriptions, agreements, rate cards, meeting notes, training documents, onboarding guides, and follow-up communications.

Ensure translated and bilingual materials are accurate, professional, business-appropriate, and aligned with the intended client context.

Support the company’s communication with cross-border clients by helping to bridge language, business, and cultural expectations.

Internal Service Standards & Staff Communication

Support the rollout of internal service standards, training content, onboarding guides, and communication templates for front-line and operations teams.

Assist in preparing internal briefing materials to improve consistency in client handling, workplace communication, service conduct, and corporate presentation.

Coordinate with operations and people-related teams to ensure training materials remain practical, current, and aligned with business requirements.

Project Coordination & Execution

Track timelines, deliverables, document versions, training schedules, content requirements, and stakeholder inputs across assigned projects.

Coordinate with internal teams and external parties to support smooth delivery of marketing, training, client communication, and business documentation work.

Maintain proper filing, version control, and records for client-facing documents, training materials, marketing assets, and approved templates.

Support ad hoc business development, marketing, training, and client communication projects as assigned by management.

Education

Diploma or higher in Marketing, Communications, Public Relations, Brand Management, Business, Hospitality, Events Management, Training, Education, or a related discipline.

Experience

Brand or marketing support

Corporate communications

Client communications

Training coordination or training delivery

Business documentation

Public relations

Service industry training

Cross-border client support

Corporate services or workforce solutions

Candidates with experience supporting China-related, regional, or bilingual business environments will be viewed favourably.

Required Skills

Strong bilingual communication skills in English and Mandarin, both spoken and written, are required due to the role’s involvement in cross-border client communications and bilingual business documentation.

Good writing, editing, formatting, and document preparation skills.

Ability to prepare professional client-facing materials, including presentations, proposals, service descriptions, rate cards, training materials, and business communications.

Comfortable supporting or delivering classroom, small-group, or staff briefing sessions.

Working knowledge of marketing collateral, brand materials, digital content, and basic visual identity consistency.

Strong coordination and follow-through skills, with the ability to manage multiple tasks, timelines, stakeholders, and document versions.

Good interpersonal skills and the ability to work with management, operations teams, training participants, and external clients.

Comfortable working in a hands-on, growing business environment where responsibilities may span marketing, training, client communications, and project coordination.

Willingness to travel between Singapore and China, or within Southeast Asia, when required by business needs.

Nice to Have

Prior experience working with Chinese-market clients or China–Singapore business engagements.

Experience in training, hospitality, education, client servicing, HR services, recruitment, workforce solutions, or corporate services.

Experience preparing bilingual business documents, training content, event materials, client decks, or marketing campaign assets.

Basic design, video editing, social media content, or event communication experience.

Experience working in a small or growing team where the role requires practical execution across multiple workstreams.

Application Instructions

Interested candidates may send the following to ***email_hidden***:

1. Resume

2. A short cover letter outlining relevant experience in brand, training, client communications, or bilingual business documentation

3. One or two examples of work handled, such as training materials, marketing collateral, client communications, proposals, or bilingual documents, where available

4. Earliest available start date

Only shortlisted candidates will be contacted.

ACN International Pte. Ltd. is an equal opportunity employer.