Business Analyst (Low Code Platform) - SPVL

We are looking for Business Analyst to join one of the government agencies!

• Exciting opportunity to work with a team of professionals to deliver government applications
• Great working environment and career exposure
• Candidate with experience in low code platform are welcome to apply

Responsibilities:

• Lead stakeholder engagement across diverse applications and managed multi-system integrations to elicit, analyse and document complex business requirements.
• Analyse business’s needs, scope the problem and develop business case to address the problem.
• Design and facilitate strategic workshops and progress updates with senior stakeholders to align vision and priorities.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits to the company’s needs.
• Work with apps vendor on the solutions and design to seek clarification and acceptance.
• Design, develop and deliver working software applications to delight customers.
• Improve software quality using practices such as process flows, data flows, wireframes, prototyping, user journey and POCs.
• Prepare architectural and other technical documents.
• Assist PO on user stories elaboration.
• Assist FM on build and release deployment.
• Work with users to ensure smooth deployment and adoption of new solution.
• Assess business needs for service requests and the impact of enhancements to the system.
• Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident.
• Understand the IT management policy, quality management policy and security guidelines (such as government’s IM8 policy) to ensure the development processes, procedures and system are designed to comply with these policies and guidelines.
• Collaborate with product owners, users, architects, operations teams, cybersecurity stakeholders and other vendors to deliver solutions that are practical, secure and aligned with company priorities

Requirements:

• Min 5 years of experience in business analysis/product management (junior candidates are welcome to apply)
• Experience in managing low code platform such as Outsystems, Mendix, Pega, Appian
• Strong proficiency in system solutioning, data structures analysis, and delivering robust applications.
• Solid understanding of product management fundamentals along with practical experience in designing secured applications.

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Liew Chien Hui (Vivian) - R2090138

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