International Accounts Receivable for META (Facebook)

UPPER CLASS COLLECTIONS (SIN) PTE. LTD.

Mandarin Speakers Required

Singapore | Full-Time Permanent Position

Upper Class Collections (UCC) is expanding its international operations and is seeking experienced multilingual finance professionals to join a long-term global accounts receivable project supporting one of the world’s leading technology and digital advertising companies META (Facebook).

We are currently recruiting:

  • 3 x Fluent Mandarin Speakers

This is an exciting opportunity to work within a highly structured international finance environment with ongoing training, career development, and exposure to a globally recognised corporate operation.

About the Role

You will be part of a specialised Finance Operations and Accounts Receivable team responsible for managing customer accounts, payment follow-ups, dispute resolution, reconciliation activities, and finance administration for customers across Taiwan, China, and Hong Kong.

The role involves regular communication with finance teams, procurement departments, and high-tier business customers regarding outstanding accounts, invoice management, reconciliations, and payment processing activities.

Key Responsibilities

Accounts Receivable & Collections

  • Follow up on outstanding payments and remittance details
  • Manage customer account relationships and collection activities
  • Assist with dispute management and resolution between internal stakeholders and customers
  • Prepare and distribute statements of account and invoices
  • Review and monitor cash applications and write-offs
  • Validate and process: Credit Rebills, Credit Memo requests, Dispute requests
  • Assist customers with account and invoice-related queries
  • Ensure collection procedures and schedules are followed in accordance with internal compliance requirements

Invoice & Reconciliation Management

  • Download invoices and prepare customer account statements
  • Reconcile invoices, payment amounts, spending data, and purchase orders
  • Organise invoice reporting using Excel and Google Sheets
  • Prepare detailed ad account statements and financial summaries
  • Monitor customer payment portals to prevent payment delays
  • Upload invoices and supporting documentation into supplier procurement portals

Customer & Internal Coordination

  • Communicate directly with customer finance and procurement teams
  • Coordinate closely with international collection teams and support functions
  • Provide ongoing operational support to ensure collection targets and service standards are achieved

Credit & Financial Risk

  • Assist with reviewing customer credit applications
  • Support credit assessments and financial risk evaluations
  • Review customer credit limit requests in accordance with company policies and procedures
  • Assist with financial statement analysis and account reviews

Training & Work Structure

  • Permanent full-time role commencing July 2026.
  • Comprehensive 3-month training program.
  • Will work in META's Marina Bay office.
  • Long-term career opportunity with ongoing development and progression.

What We Are Looking For

Essential Requirements

  • Fluent spoken and written: Mandarin (Traditional and/or Simplified Chinese).
  • Strong reading, writing, negotiation, and communication skills
  • University graduate with a strong academic background
  • Minimum 3–5 years’ experience in: Accounts receivable, collections, finance operations, credit control, shared services, or BPO environments
  • Strong attention to detail and ability to work within structured finance processes
  • Confident communicating with business clients via phone, email, and online platforms
  • Ability to work in a compliance-focused international environment

Preferred Skills & Experience

  • Experience redesigning or improving finance workflows and processes
  • Exposure to automation initiatives or AI-assisted finance operations
  • Experience using AI tools such as: Gemini, Meta AI, Google Sheets, Google Docs
  • Financial statement analysis experience
  • Experience managing supplier or procurement portals
  • Experience handling disputes, reconciliations, and invoice validations
  • Positive attitude, professionalism, and willingness to learn

What We Offer

  • Stable long-term employment
  • Professional training and career development
  • Exposure to an international corporate finance environment
  • Opportunity to work alongside experienced multinational teams
  • Supportive and professional workplace culture
  • Career progression opportunities within a growing international organisation

This is an excellent opportunity for experienced multilingual finance professionals seeking a stable international career path within a professional and growing organisation.

Applications are now open. Early applications are encouraged as recruitment and onboarding will commence shortly. Please send an introductory email with resume to ***email_hidden***