Assistant / Sales Manager
ORCHARD RENDEZVOUS HOTEL, SINGAPORE
1. Engage in day-to-day sales activities, includingtelemarketing, sales calls, hotel visits, virtual presentations, andentertainment.
2. Identify,pursue, and develop new sales leads and prospects to grow the client base.
3. Build andmaintain strong relationships with existing clients to foster loyalty andrepeat business.
4. Promptly handle leads, inquiries and providesuitable solutions to clients.
5. Utilize property management systems, CRM tools, andloyalty platforms to manage accounts and track activities.
6. Collaborate with the Operations team to ensureexceptional guest experiences.
7. Attend client events and provide assistance asneeded.
8. Ensure timely responses and communication withclients.
9. Gather and provide publicly available marketinformation to stay informed.
10. Regularly update superiors and the team onactivities and market information.
11. Achieve monthly sales targets to meet overallcluster budget.
12. Regularly review the accountportfolio, analyzing the performanceof each account, and presenting action plans to management.
13. Follow up with clients whose payments areoutstanding and long overdue.
14. Perform any other duties assigned by supervisors,carrying them out diligently and professionally.
1. Bachelor’s degree / Diploma in Business, Marketing, orHospitality Management
2. 0–4 years of hospitality sales experience (freshgraduates are welcome)
3. Ability to manage and support corporate and groupaccounts
4. Strong negotiation and communication skills
5. Knowledge of hospitality CRM systems (e.g., Opera,Delphi)
6. Ability to meet and exceed sales targets
7. Assist in preparing proposals, contracts, and reports
8. Good organizational and time management skills
9. Ability to build and maintain client relationships