SALES ASSISTANT MANAGER

Job Summary

We are seeking a proactive Sales Assistant Manager to support sales performance and daily operations. You will collaborate with the sales team to meet targets, optimize processes, and deliver exceptional customer service while developing leadership skills.

Responsibilities

Sales Support & Performance Management:

• Develop and implement sales strategies to achieve company goals.
• Monitor sales team performance and provide actionable guidance to meet targets.
• Analyze sales data and prepare detailed reports for management review.
• Identify new business opportunities and recommend growth strategies.

Team Coordination & Development:

• Recruit, train, and mentor sales staff to enhance team capabilities.
• Coordinate team schedules, assignments, and conduct performance reviews.
• Facilitate team meetings to communicate updates, resolve challenges, and recognize achievements.
• Serve as liaison between sales team and senior management to ensure alignment.

Customer Relationship Management:

• Resolve customer issues promptly to maintain high satisfaction levels.
• Build and sustain strong relationships with key clients and stakeholders.
• Collect and analyze customer feedback to drive service improvements and innovation.

Operational Support:

• Oversee day-to-day sales operations across multiple locations to ensure smooth functioning.
• Collaborate with inventory teams to maintain product availability and accuracy.
• Monitor compliance with company policies, processes, and regulatory requirements.
• Support marketing campaigns and promotional events to increase sales.

Required competencies and certifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Minimum 3-5 years of experience in sales or retail management.
• Proven track record of meeting sales targets and delivering results.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Skilled in CRM systems and sales analytics software.
• Strong leadership and interpersonal skills to manage and inspire teams.
• Excellent communication skills for effective liaison with customers, teams, and stakeholders.
• Analytical and problem-solving skills to address operational and sales challenges.
• Knowledge of local market trends and customer preferences.

Preferred competencies and qualifications

• Familiarity with POS systems and inventory management software.
• Multilingual proficiency (noted as an advantage; no job-related justification provided).

Other Information

• Opportunity to develop leadership and management skills.
• Collaborative and dynamic work environment valuing teamwork and innovation.
• Comprehensive benefits package, including medical insurance and performance bonuses.
• Clear career advancement path within a growing organization.