Assistant Manager – Research

[Contract Position]

SINDA seeks a detail-oriented individual to join our Finance team and play a key role in strengthening financial governance, enhancing operational efficiency, and supporting digital and AI-driven transformation initiatives. The ideal candidate will possess strong expertise in finance processes and documentation and be able to collaborate effectively with cross-functional teams to ensure compliance, accuracy, and continuous improvement.

Key responsibilities

Impact Assessment

Monitor and review the implementation of organisational impact metrics and ensure alignment with the overall impact framework.

Maintain and enhance the impact assessment framework to support prioritisation, evaluation, and continuous improvement of SINDA programmes and services.

Facilitate impact clinics, discussions, and workshops with internal divisions and stakeholders to strengthen impact measurement practices.

Research & Programme Evaluation

Lead and manage end-to-end research and programme evaluation projects, including: conducting literature reviews, designing research methodologies, developing research instrument, overseeing data collection and analysis

Ensure research activities are conducted in accordance with ethical standards and organisational guidelines

Oversee the preparation of research reports, presentations, and insights for senior management and key stakeholders

Review and validate research outputs to ensure accuracy, quality, and alignment with organisational strategic objectives

Support the dissemination of research findings in collaboration with internal divisions and stakeholders

Curate, organise, and share relevant statistics to support organisational needs

Maintain and manage the organisation’s centralised research repository

Strategic Review, Work Planning & Landscape Scans

Support the development and tracking of key performance indicators (KPIs) to monitor progress against strategic goals.

Assist in organisation-wide and divisional work planning exercises, including stakeholder coordination and review processes.

Contribute to the ongoing strategic review, including preparing reports and presentations for senior leadership.

Oversee environmental scanning activities and produce insights on trends, challenges, and opportunities related to the organisation’s key strategic priorities.

Team Management & Stakeholder Engagement

Guide and mentor research staff in research design, methodology, and best practices.

Supervise and guide team members in delivering high-quality outputs while fostering a positive and collaborative work environment.

Support the management of the Research Subcommittee.

Communicate research findings clearly and effectively to both internal and external stakeholders, tailoring content to diverse audiences.

Build and maintain strong relationships with stakeholders to support research and organisational objectives.

Collaborate with internal departments and represent the research function in cross-functional or middle management projects and committees.

Requirements

Masters or bachelor’s degree in social work, Psychology, Sociology, Behavioural Sciences, Statistics, or a related discipline.

At least 4 years of relevant experience in research, programme evaluation, or impact assessment, preferably within the social service sector, with exposure to Theory of Change or impact measurement frameworks is an advantage

Strong understanding of community issues and trends in the social service sector

Good knowledge of descriptive and inferential statistics, with strong data literacy.

Proficient in SPSS, Tableau, Power BI, and Excel; knowledge of Python or R is a plus.

Strong analytical, critical thinking, and problem-solving skills, with the ability to derive actionable insights from data.

Excellent written and communication skills, with the ability to engage diverse stakeholders.

Strong organisational and multitasking abilities in a fast-paced environment.

Detail-oriented, adaptable, and able to work independently and collaboratively.

Demonstrated leadership and mentoring skills, with the ability to support team success and achieve shared goals.

Our Welfare

We aim to take care of your well-being.

We provide

Career development opportunities

Flexible working hours

AWS/ Bonuses

Health insurance

Wellness programmes

Interested candidates can send their resumes with current and expected salaries information. Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012.