Distribution Manager

Position: Distribution Manager

Key Responsibilities

• Plan, manage, and oversee the distribution of products to ensure timely and accurate deliveries.
• Develop and implement efficient distribution strategies to improve service levels and reduce operating costs.
• Coordinate with suppliers, warehouses, logistics providers, and customers to ensure smooth distribution operations.
• Manage inventory movement and monitor stock availability to prevent shortages or overstocking.
• Supervise warehouse, logistics, and delivery personnel, ensuring productivity and compliance with company standards.
• Schedule and optimise delivery routes to maximise efficiency and minimise transportation costs.
• Monitor delivery performance and ensure orders are fulfilled accurately and on time.
• Ensure compliance with transportation regulations, workplace safety requirements, and company policies.
• Manage relationships with third-party logistics providers, courier services, and transport contractors.
• Investigate and resolve delivery delays, damaged goods, customer complaints, and other distribution-related issues.
• Prepare distribution schedules, operational reports, inventory reports, and key performance indicators for management.
• Monitor distribution expenses and manage budgets to achieve cost-effective operations.
• Coordinate with the sales, procurement, and operations teams to ensure product availability and customer satisfaction.
• Implement process improvements to enhance operational efficiency, productivity, and service quality.
• Oversee stock transfers between warehouses, outlets, or distribution centres where applicable.
• Conduct regular performance reviews and provide training, coaching, and guidance to distribution staff.
• Maintain accurate records of inventory movements, deliveries, transportation documentation, and logistics activities.
• Ensure company vehicles, equipment, and distribution assets are properly maintained and utilised.
• Develop contingency plans to minimise disruptions caused by supply chain issues or operational challenges.
• Perform any other duties assigned by the Directors or Management that are consistent with the role.

Skills and Qualifications

• Strong leadership and team management skills.
• Excellent planning, organisational, and problem-solving abilities.
• Good knowledge of logistics, warehouse management, and supply chain operations.
• Strong analytical skills with the ability to interpret operational data and performance metrics.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and inventory or logistics management systems.
• Ability to work under pressure and manage multiple priorities effectively.
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.
• Previous experience in logistics, distribution, or supply chain management is preferred.

Performance Expectations

• Ensure timely and accurate delivery of products.
• Maintain efficient inventory movement and minimise stock discrepancies.
• Reduce transportation and distribution costs while maintaining service quality.
• Achieve high customer satisfaction through reliable distribution operations.
• Ensure compliance with all company policies, safety regulations, and legal requirements.
• Build and maintain a safe, productive, and high-performing distribution team.