TEMP CUSTOMER CARE OFFICER (6 MONTHS) #HJY

Location: Kallang

Duration: 6 months contract

Salary: $2760

Working days and hours

- 5.5 days (Alternate Sats)

- 42 hours per week

- Manage customer’s enquiries from our digital platform (Webforms & Chats) and ensure customer enquiries are resolved to achieve customer satisfaction.

- Deliver appropriate solutions and alternatives within stipulated timelines to meet service KPIs.

- Address a wide range of customer issues including high consumption, bill presentation, account opening/termination, and bill adjustments.

- Payment arrangement (dunning block, instalment plan, payment deferment etc.)

- Support other operational tasks and assignments as required to ensure smooth team functioning.

- Min. Diploma in any field

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If interested, please send updated resume via email ***email_hidden***

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

***email_hidden***