IT Business Analyst (Trading System / ETRM | Located at Raffles Place)

[Job ID: 1644533]

Job Summary

Drive business transformation by leading analysis, solution design, and delivery across energy trading and digital initiatives.

Responsibilities

• Analyze business processes and identify transformation opportunities across the energy trading value chain.
• Lead end-to-end requirements management, including BRD/FRD documentation, traceability, version control, and prioritization.
• Facilitate stakeholder workshops, alignment sessions, and decision-making discussions.
• Act as the key liaison between business, IT, and vendors to ensure clarity and alignment of requirements and deliverables.
• Establish and enforce requirements governance, including change control and formal sign-off processes.
• Lead functional solution design, ensuring alignment between business needs and system capabilities.
• Conduct option analysis, including alternative solutions, process vs system changes, and cost-benefit evaluations.
• Perform gap analysis and define actionable transformation roadmaps.
• Ensure solutions deliver measurable business value and operational improvements.
• Support or lead digital transformation initiatives across the project lifecycle (requirements, design, build, testing, deployment).
• Monitor project progress, identify risks/issues, and drive timely resolution with stakeholders and vendors.
• Ensure compliance with internal governance, controls, and documentation standards.
• Perform impact assessments for system and process changes across departments and systems.
• Identify risks, dependencies, and downstream impacts, and define mitigation plans.
• Lead and manage User Acceptance Testing (UAT), including test strategy, execution, defect tracking, and quality assurance.
• Analyze operational and system data to identify trends, issues, and improvement opportunities.
• Support reporting, data validation, and data-driven decision-making.
• Manage vendor performance, ensuring deliverables meet agreed requirements, scope, and timelines.
• Provide functional expertise and support for ETRM systems, including enhancements, troubleshooting, and optimization.
• Maintain structured documentation for system configurations, processes, and project deliverables, ensuring knowledge transfer across stakeholders.

Requirements

• Bachelor Degree in Information Technology, Business Information System, Finance or related fields.
• Minimum 1 year of experience in Business Analysis, preferably within trading, commodities, or ETRM environments.
• Proficiency in Microsoft Office tools, including Copilot, Power Apps, and Power Automate.
• Strong experience in requirement management, including BRD/FRD documentation, traceability, and lifecycle management.
• Proficiency in business process analysis and process modelling.
• Experience in stakeholder and vendor management.
• Proven ability to translate business needs into functional solutions and drive successful delivery outcomes.
• Experience in solution evaluation, including option analysis and cost-benefit assessment.
• Strong analytical and problem-solving skills with high attention to detail.
• Experience in data analysis and reporting is an added advantage.
• Familiarity with ETRM systems is highly preferred.
• Technical knowledge such as SQL, .NET, JIRA or similar tools is an added advantage.
• Ability to work independently, proactively manage multiple priorities, and meet deadlines.
• Strong communication and facilitation skills.

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EA Personnel Name: Zoe Lang Zhen Zhen

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