Technical Training Administration

Key Responsibilities

• Technical Competency Assessment & Learning Needs Analysis Support
• Technical Training Administration & Governance
• Learning Operations & Implementation
• Learning Management System (LMS) Administration
• Certification & Learning Analytics
• PSA Udemy License Administration
• Learning Events & Logistics Support

Job Responsibilities & Duties

Technical Competency Assessment & Learning Needs Analysis

• Support organisation-wide technical competency assessment exercises.
• Coordinate assessment communications, participation tracking and follow-up activities with Business Units.
• Consolidate, validate and maintain competency assessment data and records.
• Support generation of assessment reports, dashboards and analysis.
• Assist in Learning Needs Analysis (LNA) by compiling competency gaps, training needs and development requirements identified from assessment results.
• Support mapping of training and certification recommendations to identified competency gaps.
• Maintain competency assessment and learning needs tracking records.

Training Administration & LMS

• Coordinate training nominations and review submitted training plans against approved budgets.
• Support GTRM management approval administration for training plans and certifications.
• Implement approved training and certification programmes.
• Administer LMS activities including learning events, sessions, curricula, enrolments and learning assignments.
• Maintain training, certification, LMS and budget trackers.
• Manage Udemy licence assignment and utilisation tracking.
• Generate learning reports and dashboards.
• Conduct post-training evaluation and learning effectiveness tracking.
• Coordinate logistics for technical workshops, webinars, conferences and learning events.
• Liaise with training providers, certification bodies, managers and learners.
• Perform other duties assigned by the reporting manager.

Technical Onboarding Programme Administration

• Coordinate and administer technical onboarding programmes for newly joined technical staff.
• Ensure new joiners are assigned the required onboarding learning pathways, courses, and learning resources.
• Monitor onboarding programme completion and follow up on outstanding activities.
• Maintain onboarding records and provide onboarding completion reports to managers and stakeholders.
• Support continuous improvement of technical onboarding programmes and learning materials.

Working Experience Requirements

• Minimum 3 years of experience in training administration, learning operations, HR administration or Learning & Development support functions. Experience in LMS administration is preferred.
• Diploma or Degree in Business Administration, Human Resource Management, Learning & Development, Education, Business Operations, or related discipline

• LMS Administration
• Training Coordination & Administration
• Microsoft Excel, Word and PowerPoint
• Data Tracking and Reporting
• Stakeholder Coordination