Relationship Manager – Corporate Services

We are looking for a proactive and client-focused Relationship Manager to join our Corporate Services team. This role serves as the primary point of contact for clients, ensuring that their corporate service needs are handled efficiently and professionally while coordinating with our internal teams to deliver high-quality services.

Key Responsibilities

- Manage client relationships and respond to enquiries in a timely and professional manner.

- Coordinate and oversee client requests relating to:

• Corporate secretarial services
• Work pass and immigration applications
• Accounting, bookkeeping and tax
• Recruitment
• HR-related services
• Other corporate and business support services

- Gather instructions and supporting documents from clients and ensure all requirements are complete.

- Create and manage jobs within the company's ERP system and monitor progress from commencement to completion.

- Coordinate with internal departments to ensure work is completed accurately and within agreed timelines.

- Keep clients informed of the status of their requests and follow up where necessary.

- Ensure service delivery meets the firm's quality and client service standards.

- Assist with process improvements and administrative tasks as required.

Requirements

- Diploma or Degree in Law, Legal Studies, Business, Corporate Administration, or a related discipline.

- Strong organisational and coordination skills with the ability to manage multiple client requests simultaneously.

- Excellent communication and interpersonal skills.

- Prior experience in corporate secretarial, immigration, corporate services, or client relationship management is an advantage, although not mandatory.

What We Offer

- Comprehensive on-the-job training and mentorship.

- Exposure to a broad range of corporate services, including corporate secretarial, work pass, immigration, accounting, tax, and recruitment matters.

- Opportunities for professional development and career progression.

- A collaborative and supportive working environment.