IT Support (Contract, Central area, Normal office hours, up to $3000) #IRT
RECRUIT EXPRESS PTE LTD
Job Title: IT Support (Contract, Central area, Normal office hours, up to $3000)
Location: Redhill
Working hours: 8.30am – 5.30pm, Monday to Friday.
Key Responsibilities
- Provide end-user support for desktops, laptops, and related IT equipment.
- Diagnose and resolve hardware and software issues, performing break-fix activities as required.
- Set up and configure user accounts, support user onboarding and offboarding activities, system access and peripherals.
- Log, update, and track incidents and service requests through the IT ticketing system.
- Maintain accurate and up-to-date IT documentation, including support procedures and asset records.
- Escalate unresolved or complex technical issues to Level 2 and Level 3 support teams.
- Diploma or Degree in Information Technology, Computer Science, or a related discipline.
- Experience providing desktop and end-user IT support.
- Working knowledge of Windows operating systems and Microsoft Office applications.
- Experience with hardware diagnostics, software installation, and troubleshooting.
- Familiarity with Active Directory user account administration and access management.
- Good documentation and communication skills.
- Strong problem-solving abilities and a customer-oriented approach.
Interested applicants please send your resume to ***email_hidden*** and look for:
Rita Shi Tianhe
Recruit Express Pte Ltd
EA License No: 99C4599
EA Registration No.: R26162019
We regret that only shortlisted candidates will be contacted