IT Support (Contract, Central area, Normal office hours, up to $3000) #IRT

RECRUIT EXPRESS PTE LTD

Job Title: IT Support (Contract, Central area, Normal office hours, up to $3000)

Location: Redhill

Working hours: 8.30am – 5.30pm, Monday to Friday.

Key Responsibilities

  • Provide end-user support for desktops, laptops, and related IT equipment.
  • Diagnose and resolve hardware and software issues, performing break-fix activities as required.
  • Set up and configure user accounts, support user onboarding and offboarding activities, system access and peripherals.
  • Log, update, and track incidents and service requests through the IT ticketing system.
  • Maintain accurate and up-to-date IT documentation, including support procedures and asset records.
  • Escalate unresolved or complex technical issues to Level 2 and Level 3 support teams.
  • Diploma or Degree in Information Technology, Computer Science, or a related discipline.
  • Experience providing desktop and end-user IT support.
  • Working knowledge of Windows operating systems and Microsoft Office applications.
  • Experience with hardware diagnostics, software installation, and troubleshooting.
  • Familiarity with Active Directory user account administration and access management.
  • Good documentation and communication skills.
  • Strong problem-solving abilities and a customer-oriented approach.

Interested applicants please send your resume to ***email_hidden*** and look for:

Rita Shi Tianhe

Recruit Express Pte Ltd

EA License No: 99C4599

EA Registration No.: R26162019

We regret that only shortlisted candidates will be contacted