OPERATIONS ADMINISTRATIVE EXECUTIVE

YA KUN CAFE PTE. LTD.

Responsibilities:-

  • Handle customer feedback and enquiries professionally and tactfully, ensuring timely follow-up with the respective stakeholders.

  • Attend weekly meetings and prepare meeting minutes.

  • Compile documents, perform data entry, and prepare reports.

  • Liaise with internal and external stakeholders via telephone, email, and other communication channels.

  • Provide administrative support to the Operations Department, including document compilation, data entry, report preparation, and monthly inventory updates in the SAP system.

  • Support operational activities, including off-site assignments and after-office-hours duties, as and when required.

  • Carry out any other duties and responsibilities as assigned.

Requirements:-

  • Minimum GCE 'O' Level qualification or equivalent.

  • Relevant administrative or customer service experience is preferred.

  • Proficient in Microsoft Office applications, with strong proficiency in Microsoft Excel for data analysis, report preparation, and the use of formulas and PivotTables.

  • Good written and verbal communication skills in English. Proficiency in Mandarin is required to communicate with Mandarin-speaking customers where necessary.

  • Meticulous, organised and adaptable, with the ability to work independently and collaboratively in a fast-paced environment while managing multiple priorities.

  • Positive attitude with good interpersonal and communication skills.

  • On-site role with a 5-day work week, 9am to 6pm.

Interested candidates are invited to submit their updated CV (PDF format). Shortlisted candidates may be requested to provide additional employment-related information, where required.

(We regret that only shortlisted candidates will be notified)