Senior Store Design & VM Manager SEA

Charlotte Tilbury

The Role

Our SEA organisation culture is dynamic, agile, and progressive. With increasing demand for pop-up stores, customer events, temp counters, and new store openings, we are seeking new talents to join the team. This Senior Store Design and VM Manager:

  • is responsible for designing and implementing our SD & VM standards in all Charlotte Tilbury stores in direct markets and indirect markets across SEA.
  • understands and adapts design directions from Global team or past references.
  • will design bespoke pop-up stores and events, new store openings and prepare production drawings for successful implementations.
  • will support the Brand Director SEA and work closely with the relevant stakeholders within the group to provide support and implement executions in line with desired brand expression.
  • Manage a group of vendors to control the cost and quality of the VM and Store design.

Key Responsibilities

  • Close communication with Commercial, Retail, Marketing team, Global SD & VM teams and APAC teams to ensure understanding of design intent.
  • Work on creative proposals that fit the budget and local engagement needs.
  • Adapt and design new store design concepts through global guidelines and past references.
  • Provide detailed and innovative designs according to different campaigns and fit local engagement needs.
  • Develop special animations & displays for specific occasions, and pop-ups in collaboration with Marketing, Events, and commercial teams.
  • Research and analyse event and retail experience trends globally, including physical, digital shopping experience and social workplaces.
  • Handle projects independently from design concept, project development, and materials application to project completion.
  • Provide a timeline and cost estimation for each project.
  • Identify design obstacles and resolutions.
  • Review construction drawings from suppliers
  • Monitor event production, factory visit, setup and provide reports and follow up on snagging.
  • Attend conference calls with retailers and external suppliers to align the requirements.
  • Act as a proactive force in enhancing brand image, elevating the experiences in all touchpoints, and leveraging pop-ups/ events to improve client experience & drive sales.

Reporting Relationships

  • This role reports to the Brand Director SEA

Requirements

  • Bachelor’s degree or above in interior design or creative design
  • Minimum 8 years’ Store Design, Visual Merchandising & graphic design experience in Luxury and Cosmetics industry is preferred.
  • Flexible, collaborative, self-motivated, influencing people, strong ownership, and execution.
  • Outstanding communication and negotiation skills
  • Fluent in oral and written English & Chinese
  • Proficient in Adobe Suite and sketch up is a must.