Order Management Executive #ESY

· Book Contracts/Orders according to customer’s request

· Checked that customer’s PO pricing are inline with quotation or prior agreement, else rework on pricing calculation to get approval before sending order confirmation to customer.

· Co-ordinate with factory to get special price updated into system

· Monitor on delivery dates and do necessary expediting with factory to meet with client’s expectation as close as possible

· Follow-up on payments with clients to ensure payments received prior to shipment arrangement unless otherwise with agreement with SOM in view of urgency of project site requirement.

· Follow up on overdue positions and co-ordinate with Accounts Receivables department in Germany HQ.

· Ensure LC conditions according to ERCO’s terms & conditions.

· Handle LC negotiation and preparation of all necessary documentation.

· Issuance of Debit or Credit notes in case of discrepancies / needed circumstances

· Monitor credit limits & payments

· Release orders per customer’s shipping instruction [ensuring Incoterm, forwarders’ info, delivery address etc are all cleared.

· Arrange for necessary documents for custom clearance be provided (e.g. Certificate of Origin, Test certification etc)

· Process complaints

· Co-ordinate all relevant information to Person in charge in Quality Department

· Arrange necessary documentation for the returns of materials.

· Update of Customer data into SAP and Sales Scout system

· Answer email / phone enquires

SKILLS AND KNOWLEDGE

· At least 5 years relevant experience with knowledge of import/export documentations

· MS office especially on Excel

· Knowledgeof ERP / SAP is essential

· Prior work experiences in handling of custom issues in Southeast Asia, Australia, China, Korea will be an added advantage

Interested candidates, please email your resume to ***email_hidden***

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted