[PERM] Customer Service Executive (International School) #HZTS
RECRUIT EXPRESS PTE LTD
Job Description
- Serve as the main point of contact for parents and the school regarding school bus transportation matters.
- Attend to enquiries via walk-ins, phone calls, emails, and text messages in a timely and professional manner.
- Coordinate with the operations team on bus schedules, route changes, delays, and transportation arrangements.
- Provide updates to parents and school staff on transportation-related matters, including service disruptions.
- Handle and resolve customer feedback and complaints, escalating issues where necessary.
- Maintain accurate records of customer enquiries, communications, and service requests.
- Assist with general administrative duties and support the daily operations of the customer service team.
Requirements
- Min O/A Level/NITEC/Higher NITEC/Diploma in any field
- Min 1 year customer service experience. Experience in education industry would be advantageous
Interested candidate, kindly send a copy of your resume to: ***email_hidden***
Jessica Fong Zhi Tong [R1879124]
Email Address: ***email_hidden***
Recruit Express Pte Ltd
EA Licence No: 99C4599
