FRONT DESK
SERANGOON AIR TRAVEL PTE LTD
Company Overview
SERANGOON AIR TRAVEL PTE LTD is a travel service provider based in Singapore, offering customer support and travel-related assistance.
Job Summary
Provide front-counter customer service by handling inquiries, verifying documents, and completing required forms during assigned shifts.
Responsibilities
- Respond promptly and accurately to customer inquiries at the service counter to ensure clear communication and customer satisfaction
- Verify and check travel documents and forms for completeness and accuracy to support smooth processing
- Complete and process required forms and documentation to maintain operational efficiency
- Manage general queries by providing relevant information and directing customers appropriately
- Adhere to assigned shift schedules: Morning Shift (9 am to 1 pm) and Afternoon Shift (2 pm to 6 pm)
