Management Executive (Sales & Rental)

DOWNTOWN TRAVEL SERVICES PTE LTD

We are seeking a dynamic and proactive Management Executive to drive business growth, optimize operational efficiency, and manage client relations within our expanding car rental division. This role offers a unique blend of strategic business process management and hands-on operational execution, from hunting new B2B/B2C leads to managing the full vehicle rental lifecycle.

Key Responsibilities

Business Development & Client Management

  • Sales Pipeline Management: Hunt for new business opportunities and follow up diligently on inbound leads.

  • Relationship Building: Nurture and maintain strong relationships with existing corporate and individual clients to ensure retention and account growth.

  • Full-Cycle Operations: Schedule appointments and handle the entire rental process from initial sale to vehicle delivery, including performing pre-delivery inspections and managing all necessary paperwork.

Process Optimization & Stakeholder Coordination

  • Stakeholder Engagement: Negotiate and coordinate effectively with both internal teams (aftersales, support) and external partners to ensure seamless operations and high customer satisfaction.

  • Risk & Cost Mitigation: Continuously evaluate operational and rental workflows to minimize financial risk and reduce overhead costs.

  • Problem Solving: Act as a bridge between customers and the aftersales/support teams to resolve any service or vehicle issues swiftly.

Reporting & Cross-Lingual Support

  • Data Analysis: Prepare comprehensive reports by collecting, analyzing, and summarizing market trends, sales data, and operational metrics.

  • Education: Degree in Business Administration, Management, or a related discipline. Entry-level candidates with a strong drive to learn are welcome to apply.

  • Mindset: Meticulous, proactive, dynamic, and resilient. Comfortable working independently as well as collaboratively within a team.

  • Communication: Exceptional interpersonal, communication, and people engagement skills.

  • Execution: Highly organized with strong analytical skills. Proven ability to multi-task, prioritize effectively, and thrive in a fast-paced environment.

  • Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, & PowerPoint).

Thank you for your interest. We regret that only shortlisted candidates will be contacted.