Operations and Governance Control Executive (1 year contract)

PURPOSE

Reporting within the Life Operations function, this role is responsible for supporting the implementation and oversight of Anti-Financial Crime (AFC) controls through quality assurance reviews, independent checking, and control monitoring. The role contributes to maintaining a robust control framework by ensuring adherence to internal policies, regulatory requirements, and governance standards, while supporting the timely identification and escalation of risks.

JOB SCOPE AND RESPONSIBILITIES

AFC Quality Checking & Monitoring

• Perform checks and quality reviews on customer onboarding, screening, transaction monitoring, and due diligence activities.
• Verify that operational processes are completed accurately and in accordance with established procedures.
• Identify errors, exceptions, and control breaches for escalation and resolution.

Control Execution Support

• Conduct routine control checks and document review outcomes.
• Monitor adherence to AML/CFT procedures and operational guidelines.
• Support timely closure of findings and corrective actions.

Reporting & Data Validation

• Maintain monitoring logs and trackers.
• Support preparation of management reports and dashboards.
• Validate data accuracy and completeness before reporting.

Incident & Exception Management

• Assist in tracking AFC-related incidents and operational exceptions.
• Ensure follow-up actions are completed within agreed timelines.
• Escalate recurring issues or emerging risks to supervisors.

Governance & Compliance Support

• Support documentation reviews and record maintenance.
• Assist during audits, compliance reviews, and regulatory inspections.
• Work closely with Operations, Compliance, and Risk teams to support AFC initiatives.

QUALIFICATIONS / EXPERIENCE

• 1–2 years of experience in Operations, AML/CFT, Financial Crime, Compliance, or related functions.
• Fresh graduates with relevant internships may be considered.
• Basic understanding of AML/CFT principles is advantageous.

KNOWLEDGE, SKILLS & ABILITY

• Strong attention to detail and accuracy.
• Good analytical and problem-solving skills.
• Effective communication and coordination skills.
• Proficient in Microsoft Excel and reporting tools.
• Demonstrates strong technical competency in conducting quality and accuracy reviews.
• Applies effective planning and prioritisation to deliver assignments within agreed timelines.
• Identifies, assesses, and appropriately escalates findings and exceptions.
• Maintains sound knowledge of and adherence to operational and AFC procedures.