6723 - Associate IT Support Executive
THE SUPREME HR ADVISORY PTE. LTD.
Position title: Associate IT Support Executive
Salary: $2500 - $3000
Working Days: Monday - Friday
Working hours: 8:30am - 5:30pm
Location: Hougang
Responsibilities
Application Support
- Provide first-level support for company applications (Web App, Mobile Apps, ERP) and software.
- Assist users with login issues, clouds, VPN, websites, outlook and Microsoft Office, basic troubleshooting, and system usage enquiries.
- Escalate complex issues to senior team members or external vendors when required.
- Assist in testing system enhancements and updates.
- Maintain user guides and support documentation.
- Conduct basic user training and support for new employees.
IT Support
- Provide support for PCs, laptops, printers, scanners, and mobile devices.
- Install and configure software and hardware.
- Troubleshoot basic network, internet, email, and printing issues.
- Assist with user account creation and password resets.
- Support IT equipment setup for new staff.
- Maintain IT inventory and asset records.
General Duties
- Respond to support requests in a timely manner.
- Record and track support issues.
- Coordinate with vendors for equipment servicing and maintenance.
- Assist in IT-related projects and administrative tasks as assigned.
Requirements
- Diploma, Higher NITEC, NITEC, or equivalent qualification in Information Technology, Computer Engineering, or related fields.
- Entry level is welcome, On job training provided for internal business applications and support processes.
- 0–2 years of IT support experience is an advantage.
- Basic knowledge of Windows operating systems and Microsoft Office.
- Basic understanding of computer hardware, printers, and networking concepts.
Interested candidates, please WhatsApp your resume to: +65 9642 0989 (Han) Or email your resume to: ***email_hidden***
Chaw Chiaw Han | R22106723 The Supreme HR Advisory Pte Ltd | EA 14C7279
