BANK HUMAN RESOURCE, AVP

Job Summary

Assist the Department Head in managing daily HR functions at the Branch, including compensation, benefits, talent acquisition, compliance, performance management, employee relations, and HR operations.

Responsibilities

• Support line managers by providing guidance on talent acquisition, medical benefits, learning & development, employee relations, performance management, compliance, and execution of HR programs
• Prepare and manage the annual manpower budget and job matching exercises to align staffing needs with business goals
• Develop medical insurance renewal proposals and detailed reports for external brokers and submit to Head Office for approval
• Conduct annual reviews of HR policies and procedures to ensure compliance and relevance
• Oversee monthly payroll processing and annual income tax filing in coordination with outsourced service providers
• Perform annual reviews of outsourcing service providers in compliance with MAS Outsourcing Guidelines and Head Office requirements
• Manage third-party vendor relationships, including annual evaluations, contract renewals, rate negotiations, and onboarding of new vendors as needed
• Lead end-to-end recruitment processes including sourcing, interviewing, offering, and negotiating employment terms
• Prepare and submit monthly headcount reports to Head Office and labour market surveys to regulators promptly
• Execute ad-hoc HR tasks and projects as assigned by the supervisor or Branch Manager

Required competencies and certifications

• Degree in Human Resources Management or related discipline
• Minimum 7 years of HR generalist or Compensation & Benefits experience within the banking industry
• Proven experience managing full-spectrum HR functions including talent acquisition, learning and development, employee relations, and HR operations
• Strong analytical and problem-solving skills with the ability to analyze HR data effectively
• Ability to apply critical thinking, sound HR judgment, and institutional knowledge
• Demonstrated capability to multi-task, prioritize effectively, and maintain high attention to detail and accuracy
• Resourcefulness and proactivity in managing ambiguous situations
• High market awareness of employment practices and learning & development trends in private banking