Assistant Manager, Event Sales (Quebec Experiences)
NTUC Club
Location: Pasir Ris
Account Ownership & Business Development
- Portfolio Management: Independently manage a portfolio of mid-tier accounts, serving as their lead strategic partner and ensuring long-term retention
- Revenue Generation: Take accountability for specific revenue targets; proactively identify, pitch, and close incremental business and upsell opportunities
- Strategic Networking: Build deep relationships across client organizations to move the agency from "vendor" status to "trusted brand consultant"
Lead Strategic Pitching
- Pitch Leadership: Lead the end-to-end development of proposals for new and existing clients—from interpreting the brief and brainstorming with Creative, to final deck delivery and presentation
- Market Positioning: Analyze industry trends and client competitor landscapes to proactively propose "blue ocean" ideas (e.g., tech-integrated experiences or sustainable event solutions) before the client even asks
- Storytelling: Master the art of the "pitch," translating complex agency capabilities into compelling narratives that resonate with client business KPIs
Financial & Commercial Leadership
- P&L Responsibility: Monitor the profitability of assigned accounts, ensuring project margins are protected and third-party costs are aggressively negotiated
- Contractual Oversight: Lead the negotiation of Scopes of Work (SOWs) and Master Service Agreements (MSAs), ensuring the agency is protected and fairly compensated for all "out of scope" requests
- Forecasting: Provide regular updates on account health and revenue pipelines to the senior leadership team
Cross-Functional Collaboration
- Project Liaison: Ensure the "Strategic Vision" is never lost during execution by acting as the final checkpoint for the Creative and Production teams before deliverables reach the client
- Project Hand-off: Work closely with the Project Management team to transition a "sold" concept into a live project, maintaining a focus on the client’s business goals throughout
- Process Improvement: Identify gaps in the client-onboarding or briefing processes and implement solutions to increase agency efficiency
- Bachelor’s degree in Business, Marketing, Events Management, Mass Communication, Hospitality and Tourism or related field
- Minimum 3-5 years of experience in sales, business development, or event, brand experience agency environment
- Proven track record in revenue generation, account management, and closing deals
- Experience in managing mid to large scale events
- Ability to manage multiple projects and accounts in a fast-paced environment
- Experience in proposal development, pitching, and client presentations
- Strong business acumen with the ability to balance creativity and commercial outcomes
- Strong presentation, storytelling, and pitching capabilities
- Negotiation skills across internal and external stakeholders