RETAIL EXECUTIVE

S.GATIK & SERVICES PTE. LTD.

Key Responsibilities

Greet and assist customers in a professional and friendly manner.
Understand customer needs and recommend suitable products.
Achieve individual and store sales targets.
Process sales transactions accurately using the point-of-sale (POS) system.
Handle customer inquiries, complaints, and returns effectively.
Maintain attractive product displays and ensure shelves are fully stocked.
Monitor inventory levels and assist with stock replenishment and stock counts.
Ensure the store is clean, organized, and compliant with company standards.
Promote ongoing sales campaigns, promotions, and loyalty programs.
Assist with opening and closing store procedures.
Work collaboratively with team members to deliver an excellent shopping experience.
Prepare basic sales reports and provide feedback to supervisors on customer preferences and market trends.

High school diploma or equivalent; a diploma in Business, Retail Management, or a related field is an advantage.
Previous experience in retail sales or customer service is preferred.
Strong communication and interpersonal skills.
Customer-focused with a positive attitude.
Good selling and negotiation skills.
Basic computer and POS system knowledge.
Ability to work flexible hours, including weekends and public holidays.
Able to stand for extended periods and lift light to moderate merchandise when required.