School Discipline Support Officer | Ang Mo Kio

Job Scope

1. Investigative & Case Support

• Assist in conducting preliminary investigations and fact-finding interviews

• Obtain student and witness statements where appropriate and compile evidence and prepare structured incident reports to relevant KPs for directions

2. Detention & Restorative Follow-Up

• Supervise daily recesses, lunch time and detention sessions (Mon–Fri)

• Maintain attendance and behavioural records during the detention sessions

• Coordinate reflection and restitution activities with SM committee members

• Facilitate student reflection on choices, consequences and improvement strategies

• Ensure detention tasks are meaningful and developmental in nature

3. In-House Suspension Support

• Help establish a structured environment for suspended students

• Support learning continuity during suspension

• Guide students through reflective and re-entry support activities

4. Campus Supervision & Prevention

• Support lower secondary recess dismissal routines

• Serve as visible adult presence in high movemnt areas

o Recess/ lunch breaks/ lesson transitions

• Support proactive discipline strategies

• Assist in simple peer reconciliation or mediation contexts (where appropriate)

Deployment & Reporting

• The DSO will report operationally to the Student Management Committee

• Deployment schedule will be determined by the school in accordance with the termly school timetable and school events

Performance Expectations

The DSO is expected to:

• Demonstrate professionalism, discretion and good judgement

• Engage students respectfully and constructively

• Uphold confidentiality and procedural fairness

• Collaborate effectively with teachers and SM personnel

Requirements

1) Working Experience

• Must have former working experience (preferably more than 10 years) in uniformed service background (Police, Prison Service or equivalent), with involvement in youth-related case investigation and restorative work such as behavioural support.

2) Core Competencies

• Conflict management and de-escalation

• Calm and proportionate behavioural intervention

• Sound judgement, discretion and professionalism

• Strong communication and interpersonal skills

• Accurate incident observation and documentation

3) Engagement Disposition

• Firm yet respectful approach when working with students

• Ability to build rapport while upholding expectations

• Cultural and school-environment sensitivity

• Collaborative working style with teachers and SM staff

4) Values & Professional Ethics

• Alignment with care-based and restorative discipline

• Belief in student growth and developmental support

• Professional maturity and reliability

• Respect for confidentiality and student dignity

• Empathy and compassion in youth work

Contract Duration: 4 August 2026 (or after the issuance of LOA whichever is later) to 3rd August 2027 (or adjusted according to the actual start date)

Working Arrangement

• Mondays & Wednesdays: 9.30am – 4.30pm
• Tuesdays & Thursdays: 1030am – 5.30pm
• Fridays: 8.00am – 12.30pm
• Service not required on Selected Fridays, Saturdays, Sundays, gazetted public holidays and school holidays (eg Youth Day)
• The school may make adjustments to the work schedule for the DSO to support events to meet school needs.

Location: Ang Mo Kio

Salary: $30 per hour (average approximately $2,620 per month, depending on the school's deployment schedule and actual service days).

EA License No.: 96C4864

Reg. No.: R26161270 JOEY TAY YI TING