Clinic Supervisor

We are seeking for high organized and experienced ClinicSupervisor/Manager to oversee the daily operations of our clinic - TheLongevity GP (TLGP).

The successful candidate will provide support, direction,and oversight of the day-to-day operations, manage staff and development,ensuring quality patient care, and maintain a safe and efficient workenvironment.

Role & Responsibilities

• Oversee day-to-day operations of the clinic; including and not limited to team supervision in their execution of daily activities, managing rosters, resource planning, slots management and downtime process.
• Manage rosters for the team including doctors
• Support doctors for in-clinic procedures and chaperones
• Perform clinical procedures such as simple dressing, ECG and nebuliser treatments.
• Provide excellent customer service including registration of patients, queue management, dispensing of medications, invoicing and collection of payment.
• Maintain accurate patient records and ensure patient confidentiality.
• Oversee the clinic’s finance and administration matters including ensuring files and information are organized and petty cash, billings and cash are accounted for and updated to the relevant department.
• Ensure accurate and prompt claims submissions to government agencies and corporate partners.
• Manage medication, consumables and equipment including replenishment, stock taking and general housekeeping.
• Ensure compliance with MOH and HCSA guidelines.
• Perform any other duties which may be assigned.

What We Are Looking for

• NITEC/Higher NITEC/GCE 'N' or 'O' level/Graduate, with 3 years’ experience in outpatient GP Clinic, preferably with Supervisory/management experience.
• Advanced knowledge in relevant Government and insurance schemes and subsidies.
• Intermediate knowledge on MOH regulatory requirements for GP clinic, insurance providers program and process.
• Ability to supervise, motivate and lead Clinic Assistants effectively.
• Proven ability to work flexibly with changing priorities and deliver high-quality customer-focused service.
• Possess strong interpersonal and communication skills.
• Familiar with clinic management application.