Operations Executive (Catering & Café Operations)

about smol

smol is a Halal-certified café and catering social enterprise that believes good food can create meaningful social impact.

Approximately half of our team are persons with disabilities, and we create meaningful employment opportunities for marginalised communities while serving healthy, sustainable food to corporate and retail customers across Singapore.

As we continue to grow our catering business, we're looking for an organised and dependable Operations Executive to help ensure every event runs smoothly behind the scenes.

about the role

This role is perfect for someone who enjoys planning, organising and making things happen.

You'll coordinate catering operations from the moment an order is confirmed until the event is successfully completed, working closely with our kitchen, delivery partners and customers.

If you're someone who loves checklists, solving problems and staying one step ahead, we'd love to hear from you.

key responsibilities

Catering Operations

• Coordinate daily catering orders from planning through execution
• Prepare production schedules, event run sheets and operational documents
• Coordinate delivery timings and logistics
• Liaise with clients on operational matters
• Communicate event requirements clearly with the kitchen and operations teams
• Monitor order accuracy before dispatch

Café & Operations Support

• Support the day-to-day operations of our café
• Assist with inventory planning and operational purchasing
• Coordinate maintenance requests and operational issues
• Maintain operational trackers, calendars and documentation
• Support implementation and continuous improvement of SOPs

Workforce Coordination

• Prepare staff deployment schedules
• Coordinate manpower for catering events
• Ensure smooth communication between office, kitchen and service teams
• Event Support
• Assist with on-site catering setup and teardown when required
• Support the team during larger corporate events
• Occasionally assist with deliveries or transportation where operationally required

we're looking for someone...

• Highly organised and detail-oriented
• Calm under pressure and able to multitask
• Proactive and resourceful
• Who is a strong communicator
• Comfortable in using Google Workspace and Microsoft Office
• Able to work independently while being a team player

Experience in F&B, catering, hospitality or event operations will be an advantage.

Possession of a valid Class 3 driving licence will be an advantage, but is not required.

why join smol?

• Be part of an award-winning social enterprise creating meaningful impact
• Work alongside a diverse and inclusive team
• Make a real difference through your work every day
• Opportunity to grow with a fast-growing SME where your contributions are valued

accessibility & inclusive hiring

smol is committed to creating an inclusive workplace where everyone has the opportunity to succeed.

We welcome applications from persons with disabilities and candidates from all backgrounds. Reasonable accommodations can be provided throughout the recruitment process and employment, depending on individual needs.

If you require any adjustments during the interview process or in the workplace, please let us know—we'll be happy to discuss how we can best support you.

additional information

As a growing SME, everyone at smol works collaboratively across functions when needed. While this role focuses on operations coordination, there will occasionally be opportunities to support hands-on during catering events to help ensure exceptional customer experiences.

If you're excited about operations, enjoy bringing order to complexity, and want to build a career with purpose, we'd love to hear from you.