Loans Executive | Bank | 6-month Contract

Job Responsibilities

• Handling of court orders not limited to bankruptcy, winding-up, garnishee orders, injunction orders and deceased matters
• Processing & monitoring of all deposit accounts relating to the above processes to ensure compliance
• Liaising with legal, lawyers, official assignees, public trustee on legal issues
• Liaising with relevant internal stakeholders for timely dissemination of information
• Performing general operations tasks related to account services within the consumer banking division
• Provide high-quality customer service and support to account holders, addressing inquiries and resolving issues in a timely and efficient manner
• Maintain, review, and update workflow and database to ensure accurate and up-to-date information
• Participate in ad-hoc projects as assigned by team manager, contributing to the successful completion of tasks
• Contribute and/or lead process improvement initiatives to enhance operational efficiency and customer experience
• Assist with general ad-hoc administrative duties as assigned

• Diploma or Degree in Banking and Finance with at least 1 year of experience in a similar operations role, preferably in the banking or financial services industry
• Attention to detail and ability to work with a high degree of accuracy
• Excellent communication and interpersonal skills to liaise with various stakeholders
• Proficient in using relevant banking systems and software applications
• Ability to work independently and as part of a team to meet deadlines
• Adaptable to changes and able to handle multiple tasks simultaneously

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

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