E-Commerce & Retail Manager

OMNINEST PTE. LTD.

Manage daily operations of the company’s e-commerce platforms (e.g., company website, Lazada, Shopee, Amazon).
Develop and implement strategies to increase online sales, traffic, and conversion rates.
Oversee product listings, descriptions, pricing, and promotional campaigns.
Monitor website analytics, customer behavior, and campaign performance to identify growth opportunities.
Coordinate with marketing for digital campaigns, SEO/SEM, and online advertising.
Ensure smooth order processing, payment handling, and delivery coordination.

Oversee the operations of physical retail outlets, ensuring high levels of customer satisfaction.
Develop sales strategies and visual merchandising plans to attract and retain customers.
Manage retail staff, including recruitment, training, and performance monitoring.
Monitor inventory levels for retail outlets, ensuring timely replenishment.
Implement retail promotions, loyalty programs, and in-store events.

Align e-commerce and retail strategies to ensure consistent branding and pricing.
Collaborate with procurement to ensure optimal product mix and stock availability.
Analyze sales data across channels and prepare performance reports for management.
Stay updated with industry trends, competitor activities, and emerging e-commerce technologies.

Bachelor’s degree in Business, Marketing, or related field.

5+ years of experience in e-commerce and/or retail management (IT products or consumer electronics preferred).

Strong understanding of online marketplaces, digital marketing, and retail operations.
Proficiency in e-commerce tools, POS systems, and MS Office.
Strong analytical skills with the ability to interpret data and make decisions.
Excellent leadership, communication, and organizational skills.