International Service Coordinator UP$3800 (Office Hours) #HCY

• Ensure information and records are updated accurately and in a timely manner.

• Maintain proper filing, storage, and disposal of documents in accordance with company policies.

• Respond promptly to enquiries from clients, external partners, and internal stakeholders.

• Coordinate appointments and schedules while ensuring operational guidelines are met.

• Arrange bookings and act as the main point of contact for clients and stakeholders.

• Practice active listening and probing skills to understand requests and identify needs.

• Communicate clearly and professionally when addressing enquiries and requests.

• Provide excellent customer service and support service improvement initiatives.

• Handle feedback, complaints, and challenging situations tactfully, applying appropriate service recovery measures when necessary.

• Coordinate with various departments and stakeholders to ensure a smooth and seamless service experience.

• Support ad-hoc operational and administrative duties as assigned.

• Min Diploma in any discipline

For interested candidates, please send your most recent and updated resume to ***email_hidden***

Tsin Chien Yee Sally

R25127272

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