Supervisor

Company Overview

George Town Tze Char and Craft Beer is a family-owned restaurant since 1986, serving authentic Malaysian stir-fry dishes and 35 beers. Located in Boat Quay, it offers quality food and a memorable dining experience with Chinese, seafood, and Zi Char specialties.

Job Summary

Perform supervisory duties in a non-air-conditioned environment, ensuring smooth operations, managing maintenance, customer service, and coordinating staff and suppliers.

Responsibilities

• Assist management in daily operational tasks to maintain efficient restaurant functioning
• Deliver responsive customer service by addressing enquiries promptly and professionally
• Arrange and schedule regular maintenance and perform routine inspections on equipment
• Troubleshoot technical and service issues on various appliances to ensure smooth and productive operations
• Act as assessor for confined space tasks when required, ensuring safety and compliance
• Remain on standby with company mobile to respond to emergency situations, especially after midnight
• Coordinate with suppliers to manage stock ordering and delivery schedules accurately
• Guide part-time staff on proper stock arrangement and timely replenishment
• Safely handle and carry items weighing up to 25 kg as needed
• Perform other ad hoc duties assigned by management to support operational needs

Required competencies and certifications

• Ability to work night shifts from 2pm to 10PM daily
• Capability to work under stress and tight schedules
• Experience in service or maintenance roles preferred but not mandatory
• Ability to work in a non-air-conditioned environment
• Flexibility to work overtime on short notice to cover colleagues’ absences
• Willingness to work at varying locations with public transport expenses reimbursed