IT SAP Business Analyst

Location: Singapore

Contract duration: 2 years, starting from Aug 2026; latest start Sep 2026

The IT SAP Business Analyst will work closely with business teams, Global and local IT, the internal SAP team and external vendors to understand business needs and translate them into clear, actionable IT requirements for ERP and site-related business processes. The role will support SAP business analysis activities across an S/4HANA / ECC landscape, with a focus on end-to-end process understanding, requirements clarification, solution direction, testing and validation alignment across relevant SAP modules, including PP, QM and OTC.

Accountabilities

• Engage with business stakeholders to assess current processes, identify business needs, clarify pain points and define areas for improvement in line with project and strategic objectives.

• Define the appropriate business analysis approach based on project complexity, known assumptions, risks, constraints and dependencies; plan and manage own BA activities to meet agreed timelines and deliverables.

• Build and maintain effective relationships with business users, Global and local technology teams, the internal SAP team and third-party vendors; support communication, alignment and change management activities.

• Manage requirements throughout the project lifecycle, including requirement elicitation, documentation, traceability, validation and change control.

• Translate business requirements into user stories, functional notes, process design inputs and design specifications covering functional design, user interface considerations and business process design.

• Partner closely with Global and local technology teams to ensure the proposed solution direction supports agreed business benefits and is feasible within the SAP S/4HANA / ECC landscape.

• Review and assess solution proposals, fit-gap outcomes and design options, articulating business impact, readiness, value, risk and implementation considerations.

• Support business case and benefit-realization discussions by capturing business justification, expected value and key dependencies where required.

Responsibilities

• Develop and maintain process flows for overall site processes by module, covering relevant manufacturing, quality, order-to-cash and cross-functional SAP processes.

• Prepare and refine SAP full-module User Requirement Specifications, user stories and requirement documentation in collaboration with business users and IT teams.

• Facilitate planning and co-lead project workshops with the company internal SAP team, business stakeholders, Global/local IT and vendors.

• Track, follow up and resolve open action items related to BA deliverables, requirements, design clarifications and project decisions.

• Maintain Requirement Traceability Matrix and support traceability from requirements through design, testing and validation.

• Lead or support Fit-Gap Analysis and ensure gaps, assumptions, risks and proposed resolutions are clearly documented and tracked.

• Review and support SAP integration technical design, Functional Specifications and Design Specifications, ensuring business requirements are properly reflected.

• Support Risk Impact Assessments and contribute to relevant project phase deliverables such as PIA, BIA, TIA, Fit-Gap Analysis, RID and related documentation.

• Support initial master data load activities and contribute to the Data Governance Plan from a business process and SAP requirements perspective.

• Drive end-to-end UAT scenario definition, test script preparation and test data creation with business teams; support test execution follow-up and defect clarification.

• Coordinate with business users and vendors to ensure BA-related deliverables are completed, reviewed and approved in line with the project schedule.

Qualifications, Skills and Experience

- 8+ years of business analysis experience using BA tools and techniques to support business change and system implementation;

- strong SAP implementation knowledge and hands-on experience in PP, QM and OTC-related processes;

- understanding of S/4HANA, ECC and end-to-end manufacturing, quality and order-to-cash business processes;

- strong stakeholder engagement, facilitation, communicationand presentation skills;

- experience working with Global/local IT teams, internalSAP teams and third-party vendors;

- experience in a regulated environment; ability to translate business needs into clear requirements, process documentation, user stories, RTM, test scenarios and design inputs.